Ensure Employee Health and Safety
- 従業員の安全健康
It is vital for each and every employee to maintain and strengthen both his and her mental and physical health in order to shine and flourish professionally. This is only possible in a safe and comfortable work environment. We place the top priority to human life, safety and legal compliance, and support the occupational health and safety (OHS) of employees.
KPIs to Be Addressed and Achievements
Fatality due to work-related accidents
FY2021 Achievement | 1 |
---|---|
FY2022 Target | Zero (no accidents) |
FY2022 Achievement | 1 (overseas) |
FY2023 Target | Zero (no accidents) |
FY2021 Achievement | 1 |
---|---|
FY2022 Target | Zero (no accidents) |
FY2022 Achievement | 1 (overseas) |
FY2023 Target | Zero (no accidents) |
Severity rate of work-related
accidents*1
FY2021 Achievement | 0.050 |
---|---|
FY2022 Target | 0.010*2 or less |
FY2022 Achievement | 0.005 |
FY2023 Target | 0.010*2 or less |
FY2021 Achievement | 0.050 |
---|---|
FY2022 Target | 0.010*2 or less |
FY2022 Achievement | 0.005 |
FY2023 Target | 0.010*2 or less |
Ratio of employees with metabolic syndrome*1
FY2021 Achievement | 34.3 % |
---|---|
FY2022 Target | 28.6% or less*3 by the end of FY2025; The targets for each year up to FY2025 should be at the same value as the previous fiscal year or less. |
FY2022 Achievement | 34.6 % |
FY2023 Target | 28.6% or less*3 by the end of FY2025; The targets for each year up to FY2025 should be at the same value as the previous fiscal year or less. |
FY2021 Achievement | 34.3 % |
---|---|
FY2022 Target | 28.6% or less*3 by the end of FY2025; The targets for each year up to FY2025 should be at the same value as the previous fiscal year or less. |
FY2022 Achievement | 34.6 % |
FY2023 Target | 28.6% or less*3 by the end of FY2025; The targets for each year up to FY2025 should be at the same value as the previous fiscal year or less. |
- At Toshiba Group companies in Japan
- The target value is the average value (value published by Ministry of Health, Labour and Welfare) for the electrical appliance industry (companies of 1,000 employees or more) for 2020
- The 2019 national average (value published by Ministry of Health, Labour and Welfare) was decided as the target value at the OHS Management Conference held in the first half of FY2020
FY2022 Key Achievements
- As a result of our health-related efforts, we were selected by Nippon Kenko Kaigi* as the 2023 Certified Health and Productivity Management Organization Recognition Program; namely, Toshiba and seven organizations from within Toshiba Group companies in Japan under the large enterprise category, as well as one under the small- and medium-sized enterprise category. Further, Toshiba Corporation and four Group companies (Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, and Toshiba Digital Solutions Corporation), Toshiba Lighting & Technology Corporation and Toshiba Industrial Products and Systems Corporation were also selected in the White 500 as one of the top 500 companies based on health and productivity management survey results.
- An entity comprising private organizations such as economic groups with the support of the Ministry of Economy, Trade and Industry
Occupational Health and Safety Management Policy and Occupational Health and Safety Management Declaration
Occupational Health and Safety (OHS) Management Policy
The Toshiba Group OHS Management Policy was established in 2004 in response to the declaration of commitment to OHS by the top management with a goal of all employees sharing the commitment. The content was revised together with revision of The Essence of Toshiba in 2018 and the new content specifies our consideration of the people working in diverse conditions related to our business, including independent contractors as described in item 4 of the Toshiba Group OHS Management Policy, based on the requirements of ISO 45001, a new standard for OHS management systems.
The Toshiba Group OHS Management Policy
At the Toshiba Group, we implement sustainability management, including Occupational Health and Safety, in accordance with the Basic Commitment of the Toshiba Group. While according full respect to the culture and customs of the societies in which we operate, we conduct business activities that contribute to realization of a sustainable society.
To realize this, in our all business conduct, we place the highest priority on human life, safety and compliance, and we make concerted efforts throughout our operations to create safe and healthful workplace environments.
- We position health and safety as one of the most important priorities for management, and strive to prevent occupational injury and disease in the workplace by continual improvements in occupational health and safety management.
- We comply with legally mandated requirements and also with other requirements to which Toshiba Group companies voluntarily subscribes that relate to our occupational health and safety hazards.
- We set objectives and targets and act decisively to achieve the following:
(1) Eradication of occupational accidents and disease in the workplace, elimination of hazards, and the mitigation of risks that may cause such accidents and disease
(2) Maintenance and promotion of physical and mental health in order to enable all employees to bring their individual capabilities into full play - We commit to ensure appropriate consultation and participation, on occupational health and safety initiatives of workers and their representatives in various positions, who are involved in the Toshiba Group's business.
- We contribute to society's enhancement of health and safety management standards through various communication on occupational health and safety matters.
Occupational Health and Safety (OHS) Management Declaration
For Toshiba Group to resolve social issues and contribute to the further development of society, it is necessary to promote work style reform that includes enhancing the work environment and reforming operations so that employees feel that work is rewarding. Steadily promoting work style reform is a key to ensuring that each employee is safe and healthy, works in a lively manner and leads a fulfilling life, and as such, it is important to take steps aimed at boosting health and safety to increase employees’ vitality.
Toshiba Group has made further improvements to its OHS management activities and codified them into the OHS management to penetrate them throughout the organization from top management to all employees. We declared the launching of this policy at the Toshiba Group CSR Conference in December 2018.
We designated the executive in charge of Human Resource and Administration Division as the Chief Health & Safety Officer (CHSO) and formulated the Toshiba Group OHS Management Declaration to specify the roles in the field of OHS management to be fulfilled by executives, managers, OHS staffs and employees. The CHSO is in charge of making the Declaration well known within the Group.
In addition, to spread awareness of OHS management, we established an OHS Management Conference (described later) chaired by the CHSO in FY2019 and convened on a regular basis.
The Toshiba Group Occupational Health and Safety Management Declaration
To keep fulfilling our commitment to raising the quality of life for people around the world and thus ensuring progress in harmony with our planet, we the Toshiba Group position the health and safety of our employees, Group's greatest assets, as the most important management task, and accordingly promote “Occupational Health and Safety (OHS) Management”.
To this end, in accordance with The Toshiba Group OHS Management Policy, we will develop a system enabling Toshiba Group personnel at every level to fulfill their respective responsibilities as indicated below, define key performance indicators concerning health and safety to be monitored periodically, and aim at continuous improvement through construction and operation of OHS management systems.
1.Executives (leaders of organizations) shall take the initiative in implementing OHS management and set a good example.
- Recognize that the OHS indicators are the most important management indicators and communicate the importance of their improvement.
- Invest the resources (human, physical, financial) commensurate with the health and safety issues and risks of each company.
2.Managerial personnel shall fully consider health and safety of their subordinates.
- Pay attention to health and safety of subordinates in daily labor management and deal with the issues appropriately in a timely manner.
- Secure opportunities and time appropriately to ensure health and safety of subordinates in accordance with internal rules.
- Strive to create vibrant workplaces with good communication.
3.Staff engaged in OHS shall endeavor to cultivate health and safety culture of the site.
- Emphasize active safety (accident prevention) and primary prevention of disease through daily analysis of OHS issues at each site.
- Enhance expertise and provide appropriate support, advice, and guidance to production lines and departments.
- Strive to develop human resources involved in OHS, including supporters in other groups, in order to ensure continuous OHS management.
4.Employees shall strive to ensure their own and co-workers' health and safety, taking the initiative and through cooperation.
Employees are requested to do the following:
- Strive to ensure your own safety and promote health by utilizing the various systems and opportunities available, provided by related social resources.
- Recognize that health and safety of you and your family is a valuable asset of the Toshiba Group and accord priority to health and safety in your daily life and behavior.
- In the case of any matter difficult for you to resolve on your own, consult your superiors, co-workers, and/or OHS staff, or seek advice from external consulting services etc.
- Be attentive to co-workers and environment around you and strive to create workplaces where health and safety are ensured, through mutual support.
Promotion of OHS
Line Management
Specific OHS activities of Toshiba Group are carried out at each of the business sites (or individual Group companies) based on measures to achieve the OHS objective transmitted from the corporate department, which is the supervisory division of the Group, and Group companies, under a line management system based on job classifications that covers all personnel from top management through to employees.
Toshiba Group OHS Promotion System in Japan
Statutory activities at each business site (or Group company) in Japan include the appointment of dedicated OHS staff and the establishment of an OHS Committee. Many sites and Group companies go beyond this to set up other autonomous OHS activities, such as specialist or workplace committees tailored to the work process and their risk factors.
OHS management structure of Toshiba Group business sites in Japan
Participation, Discussion and Communication at Different Levels
Toshiba Group in Japan provides the following opportunities for communication.
Participation, discussion and communication related to OHS management
Level | Target | Opportunity | Communication function |
---|---|---|---|
Corporate and corporate staff division | President and CEO and executives of Toshiba and presidents of key Group companies | OHS Management Conference (biannual) | Deliberation and discussion of Toshiba Group OHS management measures |
Toshiba Union Headquarters (general employee representative) | Central OHS Committee OHS Debriefing |
Discussion and information sharing on Toshiba Group OHS measures | |
OHS supervisors (Officers in charge of OHS) at Group companies | Toshiba Group OHS Supervisor Meeting (annual) | ||
Group company | Employee representative | OHS Committee, etc. (depending on company) | Implementation at individual companies as needed |
Business site | Labor union management at business sites (employee representative) | OHS Committee Meetings (statutory) (monthly) | Deliberation and discussion of OHS measures at business sites |
Subcontractors, etc. | OHS Liaison Committee Meetings (depending on business site) | Discussion and information sharing on OHS-related matters at business sites | |
Construction site (as principal contractor) | Related contractors | OHS Consultative Meetings (statutory) (monthly) * Consultative organization in which the specified principal employer and all related constructors participate |
Discussion of matters related to disaster prevention in production processes |
Level | Target | Opportunity | Communication function |
---|---|---|---|
Corporate and corporate staff division | President and CEO and executives of Toshiba and presidents of key Group companies | OHS Management Conference (biannual) | Deliberation and discussion of Toshiba Group OHS management measures |
Toshiba Union Headquarters (general employee representative) | Central OHS Committee OHS Debriefing |
Discussion and information sharing on Toshiba Group OHS measures | |
OHS supervisors (Officers in charge of OHS) at Group companies | Toshiba Group OHS Supervisor Meeting (annual) | ||
Group company | Employee representative | OHS Committee, etc. (depending on company) | Implementation at individual companies as needed |
Business site | Labor union management at business sites (employee representative) | OHS Committee Meetings (statutory) (monthly) | Deliberation and discussion of OHS measures at business sites |
Subcontractors, etc. | OHS Liaison Committee Meetings (depending on business site) | Discussion and information sharing on OHS-related matters at business sites | |
Construction site (as principal contractor) | Related contractors | OHS Consultative Meetings (statutory) (monthly) * Consultative organization in which the specified principal employer and all related constructors participate |
Discussion of matters related to disaster prevention in production processes |
Since FY2019, Toshiba has been holding the OHS Management Conference every six months as an opportunity to communicate with top management regarding OHS management. The Conference is chaired by the CHSO and attended by the President and CEO, the executives of Toshiba, and the presidents of key Group companies. They verify the general condition of Toshiba Group’s OHS and the progress of measures as well as to deliberate on objectives and measures for coming fiscal years. The executive in charge of OHS activities reports on the implementation status of such and shares information with the Audit Committee.
In addition, together with Toshiba Union Headquarters, we co-host the non-statutory meetings of the Central OHS Committee in the second half and the OHS Debriefing in the first half. We are striving to ensure that Company-wide health and safety measures take into consideration the perspectives of employees through close communication with the Toshiba Union Headquarters. At the Central OHS Committee in January 2023, we shared with the Toshiba Union Headquarters Company-wide OHS objectives for FY2023 as well as the need for further improvement of our OHS management systems (OHSMS).
As a means to laterally share information among Toshiba Group in Japan, we hold the Toshiba Group OHS Supervisor Meeting once a year that is attended by OHS Supervisors from Group companies and business sites. They report on matters such as the incidence of occupational accidents and objectives that are to be promoted Group-wide, as well as efforts for high priority issues and the activities undertaken at each site.
We also hold the statutory OHS Committee, etc. at business sites once a month as an opportunity for employees to participate, discuss and communicate with each other on health and safety issues. The meetings are used to deliberate and decide on various measures related to the OHS management system such as the basic OHS policy at the business site, annual objectives and OHS promotion plans. In view of their importance, meetings of the OHS Committee, etc. have been held regularly. Further, we are striving to ensure appropriate communication with entities involved in the Group’s business by securing opportunities for OHS Subcontractor Meetings and OHS Consultative Meetings that include resident subcontractors at business sites and related subcontractors at construction sites managed by a Toshiba Group company as the primary contractor.
Toshiba Group overseas has established an appropriate system in accordance with the laws and OHSMS requirements of the country where the company is located.
For Reference: Toshiba’s Heritage of OHS Activities
The history of Toshiba's OHS activities goes back to the days of Toshiba's predecessor, Tokyo Electric.
In 1914, Toshibumi Gamo, then chief of general affairs, witnessed a tragic electrocution accident, and thereafter dedicated his life to safety-related activities. He became a central figure in Japan's safety movement, setting up the Association for Prioritization of Safety (Anzen Daiichi Kyokai) with Kakichi Uchida and others in 1917. The green cross that is used on safety flags in Japan is said to originally be designed by Gamo, and have been used as a symbol in the National Safety Week.
Toshiba Group has inherited this DNA and placed the top priority to employees' OHS. Thanks to the efforts made over the years, Toshiba Group's domestic occupational accident incidence (accident frequency rate) has remained below the average of the manufacturing industry in Japan.
Toshibumi Gamo
OHS Management System
Toshiba Group defines fatal accidents or accidents for which more than one person requires leave from work at the same time as serious accidents and strives to eliminate them. Although Toshiba Group companies are engaged in a wide variety of industries, there are industries where the risk of a severe accident is relatively high, as judged from past cases. We, therefore, identified target industries to introduce the international OHSMS standard based on third-party assessment and have been incorporating OHSAS 18001 and acquiring external certification for manufacturing companies in those industries since FY2007. In FY2020, we transitioned to ISO 45001*1, and, almost all manufacturing companies and 36 non-manufacturing companies (accounting for 79.5% of all personnel from Group companies in Japan) in Toshiba Group in Japan and 27 companies except Toshiba Tec Group (accounting for 84.7% of all personnel from surveyed companies in overseas) in Toshiba Group overseas have acquired the certification. We visualize OHS management system by continuously evaluating and managing OHS risk through risk assessment based on OHSMS and ensuring legal compliance*2.
In addition, Group companies that fall outside the scope of ISO 45001 certificate acquisition also operate under an OHSMS in accordance with guidelines set by the industry or a simple PDCA cycle based on their respective OHS Management Policy and promotion plan. The corporate staff division is working to raise the level and make improvements to our OHSMS by regularly assessing the processes of our activities.
- An international standard for OHSMS established by the International Organization for Standardization (ISO) in 2018
- Refers to the following major regulations which fall under the scope of ISO 45001 compliance:
- Industrial Safety and Health Act
- Ordinance on Industrial Safety and Health and other related regulations
Prevention of organic solvent poisoning / Prevention of health impairment due to specified chemical substances / Prevention of health impairment due to ionizing radiation / Prevention of anoxia / Prevention of lead poisoning / Prevention of health impairment due to asbestos / Health standards in the office / Safety of boilers and pressure vessels / Crane safety / Gondola safety, etc. - Other related laws and regulations
Pneumoconiosis Act / Working Environment Measurement Act / Health Promotion Act / Act for Maintenance of Sanitation in Buildings / Poisonous and Deleterious Substances Control Act / High Pressure Gas Safety Act / Fire Service Act / Road Traffic Act, etc.
In general, the OHSMS operated by Toshiba Group companies in Japan covers employers (company) and employees (including dispatched workers and temporary workers) in accordance with the Industrial Safety and Health Act. However, subcontractors (people engaged in business related to the Group’s operations such as resident subcontractors and other subcontractors) are asked to cooperate with and participate in various OHS activities. We identify and assess the risks each subcontractor may face and inform them of these risks via an initial educational program for entry to the site. We also share the measures we take through OHS Subcontractor Meetings, provide the opportunity for communication and coordination, and jointly implement emergency training.
ISO 45001 Certificate of Registration
Evaluation and Control of Risks Associated with Safety and Health
Identification and Risk Assessment of Hazards Related to Safety and Health
Toshiba Group in Japan conducts two types of risk assessment (general OHS and chemical substance) based on guidelines concerning investigation into dangerous and harmful operations stipulated by the Japanese government. This helps us to identify hazards*1, evaluate risk and formulate control measures*2 in the course of operating our OHSMS. With this risk assessment, Toshiba Group employees strive to identify the hazards that may be encountered by them as well as subcontractors and visitors.
To ensure the effectiveness of our risk assessment, we provide training to OHS staff and risk assessors to enhance their capabilities. We also verify the validity of risk assessment findings through an annual review by members of the division which has the risk and auditing by the OHSMS Internal Audit department.
In addition, for anything designated as an emergency situation in the risk assessment, we have established response procedures and if required, regularly conduct evacuation drills that also include subcontractors in order to ensure smooth evacuation in the event of an emergency.
At Toshiba Group overseas, especially companies that have obtained OHSMS certification, we carry out risk assessment in accordance with the requirements of the standard and implement measures against extracted risks.
In the event of an occupational accident, Toshiba Group identifies the hazards and causes and assesses the risk prior to the accident and following the implementation of assumed measures to ensure that corrective measures are taken within the Group.
- In addition to risk assessment as a means of identifying hazards, we conduct risk prediction activities prior to work, make close call reports and have top management, industrial physicians and health officers implement workplace inspections to complement this.
- Toshiba selects the control measures to reduce the risks according to the following hierarchy:
(1) elimination, (2) substitution, (3) engineering controls, (4) signage/warnings and/or administrative controls, (5) personal protective equipment.
Disaster Prevention Measures
We reflected our fundamental approach to mitigating the risk of natural disasters in Japan such as a large-scale earthquake or storm and flood damage in a Basic Guideline for Disaster Prevention Countermeasures and Business Continuity Plan (BCP) for the Group. The basic guideline prioritizes the life and personal safety of employees, and is based on the policy of protecting our social credibility, property and equipment, and fulfilling our corporate social responsibility to customers, shareholders and other stakeholders.
The guideline stipulates the role of Toshiba’s corporate staff divisions, Toshiba Group companies and business sites in drafting and implementing policies and measures regarding disaster prevention and formulating a BCP so that each company and organization can prepare for disasters in accordance with their role. In addition, we established Toshiba Group Disaster Countermeasures Headquarters, headed by the President and CEO of Toshiba, to coordinate with disaster response headquarters at Toshiba Group companies and business sites. This framework enables the coordination, direction and support of relief and recovery efforts.
To prepare for future disasters, we are also taking steps including creating regulations, introducing educational programs and conducting drills for employees, and stockpiling items and equipment required in a disaster.
Examples of Activities
Development of a Disaster Prevention System
- Maintenance of a Company-wide disaster prevention system (establishment of regulations and guidelines, etc.)
- Development of a fire defense plan and fire and disaster prevention management regulations as well as the creation of a promotion framework at each company and business site
Implementation of Educational Programs and Drills
- Provision of educational programs on fire and disaster prevention for employees and issuance of a guidebook to raise awareness on disaster prevention
- Implementation of training (evacuation drills, safety confirmation, operational training of disaster response headquarters)
Deployment of Supplies as Disaster Countermeasure
- Securing supplies to prepare for a disaster at each site
- Development of emergency communication infrastructure within Disaster Countermeasure Headquarters and between disaster headquarters at each company and business site
(Deployment of satellite mobile phones and mobile phones exclusively for emergencies)
Further Response to Crisis-Related Risk
Toshiba Group seeks to prevent and avoid damage to parties and facilities related to our operations in countries and regions in addition to Japan as well as to prevent and avoid damage these parties and facilities may cause to third parties. In the event of such a damage, we have established and operate a basic policy for safe operations overseas with the aim of minimizing the damage.
When implementing a new project, we confirm risks in advance as required through such means as risk assessments covering local laws and regulations, the surrounding environment, infrastructure, facilities, and substances used.
Prioritizing Life, Safety and Compliance in All Business Activities
Toshiba Group has set items related to health and safety (Toshiba Labor Agreement and work regulations in Japan), and when faced with life-threatening risk, employees are required to take the basic action of first reporting to their supervisor (or the administration division) and then following the instructions given. However, employees are permitted to prioritize evacuation in order to protect themselves when it is difficult to make a report in a timely manner. Employees will not be treated unfairly in such a case.
Budgeting for OHS Management System
In order to continuously implement the above activities, items in the table below are budgeted appropriately.
Corporate Departments | Group companies and business sites | |
---|---|---|
Maintaining ISO 45001 certification | Assessment costs, etc. paid to certification bodies for integrated certification led by the corporate department | Assessment costs and internal auditor training expenses, etc. paid to certification bodies in the event that the company or business site receives certification |
Evaluation and Control of Risks Associated with Safety and Health | Maintenance costs, etc. for disaster database |
Expenses for implementation of control measures to reduce risk (equipment upgrades, purchase of substitutes, maintenance of protective equipment, etc.) |
Disaster Prevention Measures and Further Response to Crisis-Related Risk | Expenses for obtaining qualifications to establish disaster prevention systems, securing disaster stockpiles, and developing emergency communication infrastructures |
Corporate Departments | Group companies and business sites | |
---|---|---|
Maintaining ISO 45001 certification | Assessment costs, etc. paid to certification bodies for integrated certification led by the corporate department | Assessment costs and internal auditor training expenses, etc. paid to certification bodies in the event that the company or business site receives certification |
Evaluation and Control of Risks Associated with Safety and Health | Maintenance costs, etc. for disaster database |
Expenses for implementation of control measures to reduce risk (equipment upgrades, purchase of substitutes, maintenance of protective equipment, etc.) |
Disaster Prevention Measures and Further Response to Crisis-Related Risk | Expenses for obtaining qualifications to establish disaster prevention systems, securing disaster stockpiles, and developing emergency communication infrastructures |
Raising Awareness and Education on OHS
Message from Top Management to All Employees for National OHS Weeks
Every year at Toshiba Group, during National Safety Week in July and National Occupational Health Week in October, the top management of Toshiba sends a message to all employees to share their firm resolve to ensure OHS. The President and CEO and CHSO both convey messages from FY2020.
In addition to messages to the entire Group, top management at each Group company and business site, including those overseas, sends messages to all their employees and develops their own OHS initiatives.
Toshiba Group OHS Conference
First held in 1975, the Toshiba Group OHS Conference has been held every December to share information for the purpose of raising the level of OHS activities and generating greater awareness about OHS management. The main participants are top management, labor union representatives, and people in charge of OHS activities in Toshiba Group in Japan. Companies and business sites as well as to small-group activity programs and improvement proposals by individuals that set an example for others are commended for their excellent OHS-related activities through the granting of the President and CEO’s Award for Excellence. Since FY2008, the Conference has been integrated with the CSR Conference, and the CEO commends the efforts in OHS management made by overseas Group companies in addition to those in Japan. In FY2020 and FY2021, we have not held the conference with physical attendance to prevent the spread of COVID-19. Instead, we have shared information on awarded activities through the hosting of online ceremonies and the publication of materials on the internal website. Since FY2022, the conference has been held in a hybrid format that combines the best aspects of the physical attendance format and the online format.
We established regulations for OHS awards consisting of awards for OHS promotion and OHS improvement as well as OHS slogans with the aim of enhancing the Group’s safety management and the three occupational health management* activities along with raising awareness of employees’ participation in OHS activities.
Three groups won the FY2022 OHS Improvement Award. From FY2023, we have changed the application guidelines for the OHS slogans so that they are better suited to the Group's OHS measures, and we have also improved the timing for making posters based on the selected slogans. The winning slogans will be used in OHS posters or displayed on monitors for the next fiscal year at Toshiba Group business sites throughout Japan.
- This refers to the following three types of occupational health management: (1) Operational management, which defines procedures for preventing environmental pollution, and reducing exposure to harmful substances as well as workload, and their suitable implementation; (2) Operational environment management, for identifying and evaluating factors that may cause harm in the workplace through statutory working environment measurement and risk assessment of chemical substances to ensure the best conditions possible; and (3) health management to confirm the health condition of each employee through medical examination, detect abnormalities early on, prevent exacerbation, and take medical and work management-related steps to recover a healthy condition.
Examples of OHS Award Winners for FY2022
◆OHS Improvement Award
- Safety improvement activities for reconstruction and disaster recovery work
- Safety improvements through the reduction of risk in materials handling work
- Confirmation of location of power operators/introduction of health support tools
◆FY2023 Safety/Health-related Posters
Education and Training for OHS
Toshiba Group in Japan conducts various types of OHS-related educational programs for each level of the organization, from Toshiba through to business sites.
Toshiba conducts regular Company-wide OHS training programs for entry-level and mid-level employees engaged in OHS as well as for industrial physicians and occupational healthcare staff to enhance their skills as OHS staff. We also strive to boost health literacy through e-learning on health-related matters for all Toshiba Group employees in Japan.
In addition to the education required by the Industrial Safety and Health Act, we provide unique courses and training tailored to the conditions and issues of the business site as well as programs for employees engaged in OHSMS in an effort to enhance the capabilities of personnel engaged in OHS.
Toshiba Group overseas ensures the competence required for OHSMS in accordance with the actual situation in each country.
Attendance of educational courses at Toshiba (programs organized by the Human Resources and Administration Division) (FY2022)
Educational program | Target | Period | Number of attendees |
---|---|---|---|
Training for OHS staff (employees in charge of OHS activities) | Employees in charge of OHS activities at Toshiba Group in Japan | April and June 2022 | 155 |
Education for new employees in charge of OHS activities | Employees who have been in charge of OHS activities at Toshiba Group in Japan in the past year | November 2022 | 97 (cumulative) (2 days) |
Introductory education for new industrial healthcare professionals | Industrial physicians and public health nurses who joined Toshiba Group in Japan | At time of joining the company and after three months | 12 |
Conference for industrial physicians (including training) | Industrial physicians at Toshiba Group companies and business sites in Japan | August 2022 March 2023 |
48 57 |
Education for industrial nursing professionals | Public health nurses at Toshiba Group companies and business sites in Japan | March 2023 | 73 |
Courses on achieving a lively work style (includes health-related education) | Employees of Toshiba Group in Japan | August 2022 | Number of attendees: 62,730 (Attendance rate of 98.3%) |
Educational program | Target | Period | Number of attendees |
---|---|---|---|
Training for OHS staff (employees in charge of OHS activities) | Employees in charge of OHS activities at Toshiba Group in Japan | April and June 2022 | 155 |
Education for new employees in charge of OHS activities | Employees who have been in charge of OHS activities at Toshiba Group in Japan in the past year | November 2022 | 97 (cumulative) (2 days) |
Introductory education for new industrial healthcare professionals | Industrial physicians and public health nurses who joined Toshiba Group in Japan | At time of joining the company and after three months | 12 |
Conference for industrial physicians (including training) | Industrial physicians at Toshiba Group companies and business sites in Japan | August 2022 March 2023 |
48 57 |
Education for industrial nursing professionals | Public health nurses at Toshiba Group companies and business sites in Japan | March 2023 | 73 |
Courses on achieving a lively work style (includes health-related education) | Employees of Toshiba Group in Japan | August 2022 | Number of attendees: 62,730 (Attendance rate of 98.3%) |
Key education and training programs at business sites
Category | Type of education | Target | Instructor |
---|---|---|---|
Statutory education on legal affairs | OHS education per work operation for a new worker or a worker whose operations have been changed | New recruits and employees whose work duties have changed | OHS staff at business sites or staff at the workplace accepting the new employee |
Training when appointed safety officer | Employees newly appointed as safety officers who are qualified under the Ordinance of the Ministry of Health, Labour and Welfare | Qualified in-house personnel or outside instructor | |
OHS education on foreman duties | Employees promoted to foremen or direct supervisors of workers in operations (excluding operations chief) | ||
Special educations for safety and health concerning operations, courses for various licenses, skills training, etc. | The workers engaging in restricted work or their operational chiefs | ||
Education in order to enhance individual abilities for safety officer, etc. | Employees with at least five years experience since obtaining qualification, etc. | ||
Non-statutory education and training | Health education by age | Employees who have reached the age of 30, 40 and 50 | OHS staff at business sites |
OHS-related education at time of promotion (mental health, etc.) | Employees promoted to managerial positions | ||
Education for OHSMS risk assessors | Employees conducting workplace risk assessments | ||
OHSMS internal auditor training | Employees appointed as internal auditors at each business site | Outside instructor | |
Education for employees engaged in specified work | Workers engaged in operations involving the risk subject to business site management | Applicable workplaces | |
Workplace emergency response training | Workplace-specific emergencies | ||
Simulation of large-scale earthquake at business sites | Employees, resident subcontractors, etc. | Administration departments at business sites |
Category | Type of education | Target | Instructor |
---|---|---|---|
Statutory education on legal affairs | OHS education per work operation for a new worker or a worker whose operations have been changed | New recruits and employees whose work duties have changed | OHS staff at business sites or staff at the workplace accepting the new employee |
Training when appointed safety officer | Employees newly appointed as safety officers who are qualified under the Ordinance of the Ministry of Health, Labour and Welfare | Qualified in-house personnel or outside instructor | |
OHS education on foreman duties | Employees promoted to foremen or direct supervisors of workers in operations (excluding operations chief) | ||
Special educations for safety and health concerning operations, courses for various licenses, skills training, etc. | The workers engaging in restricted work or their operational chiefs | ||
Education in order to enhance individual abilities for safety officer, etc. | Employees with at least five years experience since obtaining qualification, etc. | ||
Non-statutory education and training | Health education by age | Employees who have reached the age of 30, 40 and 50 | OHS staff at business sites |
OHS-related education at time of promotion (mental health, etc.) | Employees promoted to managerial positions | ||
Education for OHSMS risk assessors | Employees conducting workplace risk assessments | ||
OHSMS internal auditor training | Employees appointed as internal auditors at each business site | Outside instructor | |
Education for employees engaged in specified work | Workers engaged in operations involving the risk subject to business site management | Applicable workplaces | |
Workplace emergency response training | Workplace-specific emergencies | ||
Simulation of large-scale earthquake at business sites | Employees, resident subcontractors, etc. | Administration departments at business sites |
Budgeting for Raising Awareness and Education on OHS
In order to continuously implement the above activities, items in the table below are budgeted appropriately.
Corporate Departments | Group companies and business sites | |
---|---|---|
Top Message | Message translation expenses, delivery expenses, etc. | Delivery expenses, etc. |
Toshiba Group OHS Conference | Venue expenses, commendation-related expenses, external lecturer expenses, poster production expenses, etc. |
Internal screening expenses, internal commendation-related expenses, poster-purchasing expenses, etc. |
Education and Training for OHS | Venue expenses, content creation expenses, lecturer expenses, etc. | (In the case of external educational participation) educational participation expenses, lecturer expenses, venue expenses, content creation expenses, equipment expenses required for training, etc. |
Corporate Departments | Group companies and business sites | |
---|---|---|
Top Message | Message translation expenses, delivery expenses, etc. | Delivery expenses, etc. |
Toshiba Group OHS Conference | Venue expenses, commendation-related expenses, external lecturer expenses, poster production expenses, etc. |
Internal screening expenses, internal commendation-related expenses, poster-purchasing expenses, etc. |
Education and Training for OHS | Venue expenses, content creation expenses, lecturer expenses, etc. | (In the case of external educational participation) educational participation expenses, lecturer expenses, venue expenses, content creation expenses, equipment expenses required for training, etc. |
Occupational Accidents
The frequency of occupational accidents (frequency of lost workdays) of Toshiba Group in Japan in FY2022 was almost the same as that of the previous fiscal year. This is much lower than the national average for the manufacturing industry. The number of occupational accidents in FY2022 was 94 in total, almost unchanged from the previous fiscal year, 29 cases resulting in lost workdays and 65 cases without lost workdays. The number of fatal accidents involving Toshiba Group employees in Japan over the past three years was one in FY2021, with two fatal accidents overseas in FY2020 and FY2022. The number of accidents resulting in lost workdays or more severe impacts, excluding death, in Toshiba Group overseas, excluding Toshiba Tec Group, was 44 in FY2022.
The most common types of accidents were falling, cuts/abrasions, falls from height, and caught in/between. In particular, fall accidents account for approximately 30% of all accidents. Of these, the accidents caused by normal activity of daily life (ex. falling while walking or falling downstairs), make up the majority of total accidents. In light of the number of accidents occurring from normal activities, we incorporated content aimed at preventing falls in addition to conventional health management information in our Company-wide e-learning program for FY2020, drawing attention to the need for vigilance among all Group employees. In addition, if a serious accident, such as a fatality, is to occur, we work to share information throughout the Group on exactly what happened, the cause and our response to ensure that the same kind of accident does not happen again under similar conditions using similar equipment. As for occupational accident prevention activities, Toshiba’s corporate staff division has set objectives for promoting OHS of Toshiba Group. Based on these objectives, each Group company and business site in Japan formulates promotion goals and plans while sharing their unique challenges, and undertakes actions aimed at preventing occupational accidents.
Lost-time injury frequency rate at Toshiba Group in Japan*
- LTIFR: Lost Time Injury Frequency Rate, the number of lost time injuries occurring in a workplace per 1 million man-hours worked.
- Includes accidents involving part-time workers, fixed-term workers and dispatched workers.
Incidence of work-related accidents (Toshiba Group in Japan)
- Frequency rate of all accidents: The number of accidents occurring in a workplace per 1 million man-hours worked (the sum of those without lost workdays, with lost workdays and with fatalities).
- Injury rate per 1,000 workers (all accidents): The number of lost-time injuries occurring in a workplace per 1,000 workers.
- Includes accidents involving part-time workers, fixed-term workers and dispatched workers.
Accidents by type of accident in FY2022 (Toshiba Group in Japan)
- Includes accidents involving part-time workers, fixed-term workers and dispatched workers.
Measures to Maintain and Enhance Health
Toshiba Group in Japan has set the prevention of lifestyle diseases, enhancement of mental health and prevention of overwork as the basis to achieve them as the top priority measures within the Toshiba Group’s Standards for Health Management. We strive to raise employees’ awareness of the importance of health and take various measures to maintain their physical and mental health from both a high-risk approach*1 and population approach*2.
Toshiba Group overseas is working to maintain and improve the health of its employees in accordance with the actual situation of each country.
- High-risk approach: A method of health management that focuses on people at high risk of disease
- Population approach: A method of health management that focuses on the whole group rather than a specific group to lower the exposure to risk
Toshiba Group’s key health management measures
Mental health measures |
Lifestyle-related disease measures | Other | |
---|---|---|---|
High-risk approach |
|
|
|
Population approach |
|
|
|
Measures to comply with regulations and prevent overwork |
Mental health measures |
Lifestyle-related disease measures | Other | |
---|---|---|---|
High-risk approach |
|
|
|
Population approach |
|
|
|
Measures to comply with regulations and prevent overwork |
Response to the COVID-19 Outbreak
To date, Toshiba Group has formulated a basic policy and is continuing its response to COVID-19 in order to ensure the safety of customers, suppliers, local communities, employees and their families, and business continuity. As of May 8, 2023, the classification of COVID-19 under the Act on the Prevention of Infectious Diseases and Medical Care for Patients with Infectious Diseases was changed from category 2 to category 5. In line with this, the COVID Countermeasures Headquarters, which was established in February 2020, was dissolved and various measures related to COVID-19 were concluded.
Toshiba Group will continue to make every effort to prevent the spread of infection both within and outside the Company, ensuring the safety of employees, their families, customers, and suppliers, while also striving for business continuity.
System for Health Management
Toshiba Group in Japan has held the OHS Management Conference on a regular basis since FY2019 to share the Group’s health-related issues and regular monitoring indicators, or key performance indicators (KPIs), and the top management of each key Group company in attendance are then requested to incorporate those into measures to improve the safety and health management of their employees though the governance line.
As for the system for implementation, the function of providing support in the area of occupational healthcare had been provided by a separate company from FY2002, with related services provided based on a contract with each Group company. In light of the increasing importance of health management under OHS management, however, this system was discontinued in November 2019 and now an occupational healthcare officer is sent to business sites and placed under the direct control of management there (excluding certain companies that employ such officers directly) . This new system enables more tailored and flexible health services to be deployed in line with the challenges facing each business site.
In addition, we launched the Collabo-Health Meeting and started convening meetings in FY2019 together with the Toshiba Health Insurance Association, to study how to promote health measures throughout the Toshiba Group in Japan organically. This meeting aims to accelerate OHS management and enhance health at the various life stages of employees in addition to realizing the Company’s objectives of enhancing corporate value and ensuring a bright and vibrant life for our employees. It is also designed to help achieve the social missions and goals of the Toshiba Health Insurance Association such as optimizing medical expenses.
Toshiba Group’s health management system in Japan (including the role of the Toshiba Health Insurance Association)
Toshiba Group Key Performance Indicators (KPIs)
KPIs for health management were set forth as shown below at the OHS Management Conference for FY2019. We will aim to further improve items which have already attained nationwide target figures and raise the level of items which are yet to achieve targets nationwide. Our varied approach will center on improving the process indicator, lifestyle habits.
Health-related KPIs Monitor the ratio of each item to the whole |
FY2022 result of Toshiba Group in Japan | Target figure*1(Nationwide) | Achieved/Not achieved | ||
---|---|---|---|---|---|
Outcome indicators | High risk of cerebral heart disease | High blood pressure requiring more than normal consideration | 3.2% | 7.2% |
Achieved
|
High blood sugar requiring more than normal consideration | 2.3% | 2.5% | Achieved | ||
Metabolic syndrome patients | All ages | 17.5% | 14.5% | Not achieved | |
Over 40 | 20.1% | 13.0% | Not achieved | ||
Metabolic syndrome preliminary group | All ages | 17.1% | 14.1% | Not achieved | |
Over 40 | 18.3% | 12.3% | Not achieved | ||
Process indicators | Smoking: Percentage of smokers | 22.8% | 21.5% | Not achieved | |
Exercise: No. of steps below national average (equivalent) (5,000 steps or less/day) | 29.3% | 0%*2 | Not achieved | ||
Meals: Percentage of those who do not eat breakfast | 30.0% | 15.2% | Not achieved | ||
Meals: Percentage of those who have a late-night snack (within two hours before going to sleep) | 13.8% | 14.4% | Achieved | ||
Sleep: Percentage of those who are sleep-deprived | 22.1% | 25.9% | Achieved | ||
Drinking: Percentage of those who binge drink | 24.3% | 14.5% | Not achieved |
Health-related KPIs Monitor the ratio of each item to the whole |
FY2022 result of Toshiba Group in Japan | Target figure*1(Nationwide) | Achieved/Not achieved | ||
---|---|---|---|---|---|
Outcome indicators | High risk of cerebral heart disease | High blood pressure requiring more than normal consideration | 3.2% | 7.2% |
Achieved
|
High blood sugar requiring more than normal consideration | 2.3% | 2.5% | Achieved | ||
Metabolic syndrome patients | All ages | 17.5% | 14.5% | Not achieved | |
Over 40 | 20.1% | 13.0% | Not achieved | ||
Metabolic syndrome preliminary group | All ages | 17.1% | 14.1% | Not achieved | |
Over 40 | 18.3% | 12.3% | Not achieved | ||
Process indicators | Smoking: Percentage of smokers | 22.8% | 21.5% | Not achieved | |
Exercise: No. of steps below national average (equivalent) (5,000 steps or less/day) | 29.3% | 0%*2 | Not achieved | ||
Meals: Percentage of those who do not eat breakfast | 30.0% | 15.2% | Not achieved | ||
Meals: Percentage of those who have a late-night snack (within two hours before going to sleep) | 13.8% | 14.4% | Achieved | ||
Sleep: Percentage of those who are sleep-deprived | 22.1% | 25.9% | Achieved | ||
Drinking: Percentage of those who binge drink | 24.3% | 14.5% | Not achieved |
- National values are calculated from the FY2018 National Health and Nutrition Survey or data from the Ministry of Health, Labour and Welfare for 20-69 year olds.
- Toshiba Group makes efforts so that no employees have a daily number of steps clearly below the national average of 5,000 steps (male: 7,636 steps, female: 6,657 steps <data from National Health and Nutrition Survey for 20-64 year olds>) (excluding wheelchair users or those otherwise unable to walk).
Method for Prevention of Brain, Heart and Lifestyle-Related Diseases
As a high-risk approach to preventing lifestyle-related diseases, Toshiba Group in Japan has steadily provided priority support to employees at high risk of developing brain and heart diseases, through such means as work management and health guidance, according to work classification determined based on levels of regular medical checkup data, a shared standard across all Group companies since FY2011. We also run a program to prevent diabetes from becoming severe in collaboration with the Toshiba Health Insurance Association. The effects of these initiatives have started to emerge with a decrease in the percentage of deaths caused by brain and heart disease while still at work and a decrease in people at high risk of high blood pressure and high blood sugar. (Refer to Toshiba Group KPIs)
As a population approach, we have set target values for improving lifestyle habits and have been undertaking measures such as anti-smoking measures, improvements to the canteen menu and providing opportunity to exercise, since FY2013. We introduced a health-related education program for each age group in FY2014 and have been supporting employees to maintain their health according to their stage of life. As a result, numerous lifestyle indices, including levels of smoking and walking, are improving. There is still the need for measures to make further improvements by setting KPIs, however.
In particular, the percentage of patients and those having a high risk of contracting metabolic syndrome (visceral fat syndrome) is on the rise nationwide, and this is a shared issue throughout Toshiba Group. In addition to improving patients and those having a high risk, we aim to prevent others from having the metabolic syndrome by providing specified health guidance led by the Toshiba Health Insurance Association and implementing measures to enhance health guidance as a company.
Examples of initiatives to improve eating habits
At the Smart Community Center in Kawasaki, the cafeteria displays the amount of calories contained in food on digital signage and automatic cash registers, and industrial healthcare professionals issue health-related newsletters.
In addition, at Keihin Product Operations, we distribute pocket health cards to employees who tend to eat food from convenience stores during business trips to encourage them to choose more well-balanced meals.
Calories are displayed at the Smart Community
Center in Kawasaki
A pocket health card from Keihin Product Operations
Promoting exercise habits
In FY2022, the corporate department offered a program to improve the exercise habits of employees who suffer from a lack of exercise or health issues in collaboration with Meiji Yasuda Life Foundation of Health and Welfare at six business sites as joint trial research on activities aimed at making exercise a habit. The main structure of the program is shown in the table below.
①Understand the current amount of activity | Participants wear an activity tracker for 2 weeks and live normally to ascertain the degree of activity and sedentary status |
---|---|
②Online results briefing session | Explain the results online and provide motivation for goal setting |
③Set improvement targets | Describe specific measures to ensure an amount of activity and eliminate being excessively sedentary |
④Offer improvement programs | Each participant implements the measures to achieve their own goals. In order to support making exercise a habit, conduct an online exercise program (slow aerobics, muscle training and stretching, slow training, and mini lectures, etc.) lasting 20 minutes each time, 3 times a week during lunchbreaks for about six weeks. Archived videos to follow. |
⑤Reassess activity level | Participants wear an activity tracker for 2 weeks to check for changes in activity levels and sedentary levels |
①Understand the current amount of activity | Participants wear an activity tracker for 2 weeks and live normally to ascertain the degree of activity and sedentary status |
---|---|
②Online results briefing session | Explain the results online and provide motivation for goal setting |
③Set improvement targets | Describe specific measures to ensure an amount of activity and eliminate being excessively sedentary |
④Offer improvement programs | Each participant implements the measures to achieve their own goals. In order to support making exercise a habit, conduct an online exercise program (slow aerobics, muscle training and stretching, slow training, and mini lectures, etc.) lasting 20 minutes each time, 3 times a week during lunchbreaks for about six weeks. Archived videos to follow. |
⑤Reassess activity level | Participants wear an activity tracker for 2 weeks to check for changes in activity levels and sedentary levels |
The number of steps taken and the amount of activity completed by the employees who remained in the program for its entirety generally increased, and there was a trend toward participants spending less time sitting. However, we also identified issues to be resolved in the future, including motivating participants, the sense of burden on related staff, the timing of exercise programs, and the development of an environment for watching archived videos.
At Toshiba Fuchu Complex, we devised a special stretching routine to help prevent locomotive syndrome and accidents that involve falling over and built it into workplace exercises. We are working on promoting health together with the community and in cooperation with Fuchu City in Tokyo. Since FY2020, the Headquarters business site created an original exercise called Mina-tore, which is named by combining Mina (meaning everyone in Japanese), Minato-ku, where the Headquarters is located, and “tore” (meaning training in Japanese), and has released a video for employees.
In addition, Toshiba Lighting & Technology Corporation has achieved significant improvements to the exercise habits of its employees through its walking project in which participants can virtually visit various bases across Japan using the cumulative number of steps recorded on a smartphone app. The company received the Ministry of Health, Labour and Welfare’s “Let's extend healthy life expectancy!” award, and was certified as a Sports Yell Company by the Japan Sports Agency.
Original workplace exercise routine devised at
Toshiba Fuchu Complex
Virtual walk across Japan at Toshiba Lighting & Technology Corporation
Anti-smoking measures
Toshiba Group companies in Japan have concluded a complete ban on smoking* (refraining from smoking while at work) within the scope of the company management's authority, such as during work hours (including during business trips and remote work) and on work premises, from the perspective of considering the health of employees. As a result of these measures, the smoking rate among employees has been gradually declining. Toshiba Group will take further actions for smoking cessation, including supporting smokers to quit smoking.
※Process to complete ban on smoking
- In FY2019, it was decided at the OHS Management Conference that smoking was not allowed during work hours and that indoor smoking areas would be abolished as a general rule at Toshiba Group in Japan. This message was also conveyed by top management during National Occupational Health Week and in our in-house communication magazine. Toshiba Group is undertaking anti-smoking campaigns at business sites.
- No Smoking was enforced during work hours from January 2020, and smoking areas were moved outdoors by March of the same year.
- And based on the decision at the OHS Management Conference in FY2020, all smoking areas left for use during break-times were removed by the end of FY2021.
- All smoking areas were removed in the end of FY2021.
From the in-house communication
magazine Toshiba Life
Vol. 454 p26-27
Examples of tools used to spread awareness on no smoking
Mental Health Care
Toshiba Group in Japan was one of the first Japanese companies to address the issue of employees’ mental health and has developed an advanced, comprehensive system in four areas of care to support our employees’ work and daily life. Going forward, we will encourage each individual to consciously maintain their physical and mental well-being, keeping in mind work styles that are now the new normal.
1. Self-Care
Mental health awareness-raising and educational activities
Through an in-house communication magazine Toshiba Life and a PR magazine Kenpo Information published by the Toshiba Health Insurance Association, we promote awareness and education about mental health. In FY2022 in particular, Toshiba Life featured three articles on mental health self care. We also provide e-learning on self-care for Group companies in Japan every year to support employees to self-develop a healthy mind. In FY2022, 62,730 people from Group companies in Japan received the course, marking a 98.3% participation rate. We also distribute materials to employees at manufacturing sites who are unable to take e-learning courses and strive to ensure that all employees of Toshiba Group complete the program.
Toshiba Life serial article
Stress checks to build awareness and help with coping
Toshiba Group carries out stress checks with the main aim of getting each employee to recognize and deal with their stress. We have created a unique system linked to our medical checkup system and made it mandatory for employees to undergo stress checks at business sites with fewer than 50 workers in FY2018. By doing so, we are promoting stress checks throughout the Group. As a result of timely follow-up, Group-wide participation rate is higher than the national average (91.2% for FY2022).
All employees whose stress check score exceeds set criteria are asked if they would like to receive consultation, and those interested receive advice on how to better deal with stress.
2. Workplace Care
Managers are informed through educational programs, messages from top management and other means about the importance of paying attention to their workers and talking to them in order to detect any unusual signs that imply poor mental health. Further, in order to raise health and safety awareness at each workplace and in each team, we have been promoting communication by holding workplace meetings (including one-on-one meetings, as work-from-home is becoming the norm).
Mental health education for management
Since 1977, Toshiba began training managers as listeners, and has implemented mental health education for managerial ranks in response to the trend of the times.
At present, management at each business site can take workplace care seminars at the time of promotion as well as courses on mental health-related topics at the in-house training center. The management seminars deal with the Company’s obligation to ensure safety, which is of utmost importance, key points to prevent the abuse of power in line with a revision to the law in FY2019, as well as the importance of self-care for the busy managers themselves.
Examples of materials for the management seminar
Feedback of workplace stress check charts to managers (stress check)
Stress checks are conducted in organizations with more than 10 employees within a Group company. We provide feedback on these stress checks to managers (and other workers in positions of authority) in the form of a workplace stress check chart that shows the relative stress levels of employees in the organization*. These charts serve as sources of ideas for managers on how to make improvements in the workplace. Each manager then implements the improvement measures with the support of industrial healthcare professionals and the administration division if required. Seven years have passed since the system started and a number of excellent improvement practices have been accumulated. By sharing such measures at each Group company, we aim to enhance the level of stress management throughout the entire Toshiba Group in Japan.
- Cumulative results for the workplace stress check charts for the Toshiba Group show that we are roughly at the national average for workload control and supervisor/colleague support.
3. Care by Industrial Healthcare Professionals at Business Sites
Industrial healthcare professionals (including industrial physicians, public healthcare nurses and professional psychologists) offer support for the independent self-care (primary prevention) of employees through various interviews (providing measures to follow-up medical examinations, discussions with employees working excessive overtime, etc.) and by providing opportunities for consultation. As a coordinator, they work to promote early detection and treatment of employees suffering mental health issues (secondary prevention) and smooth return to work and recurrence prevention for those who have taken leave (tertiary prevention) in cooperation with the workplace, the administration division, households and medical institutions, as required.
Return-to-Work Support Program
Toshiba Group was one of the first companies in Japan to start a return-to-work support program in FY2003 with the aim of ensuring appropriate tertiary prevention for persons who have taken leave for mental illness reasons. The program is to ensure that employees make a smooth return to work after taking leave and do not suffer a relapse. In FY2022, we made minor revisions to the criteria for returning to work to take into account remote work. Industrial healthcare professionals coordinate with the employee’s doctor, workplace members and family to devise appropriate working hours, place and job style.
[For reference] Enhancing the skills, etc. of industrial physicians and occupational healthcare staff
We provide regular education (upon joining the Company, after three months, specialized programs, etc.) and hold regular meetings (conferences for industrial physicians <twice a year>, etc.) with the aim of improving the skills of industrial physicians and occupational healthcare staff, which includes handling consultation. The Group continuously seeks to brush up knowledge and share safety and health measures throughout Toshiba Group.
[For reference] Handling of health-related information
Considering the fact that health-related information is sensitive personal information, each Group company and business site has established the Health Information Handling Regulations . Industrial healthcare professionals and other related personnel in each Group company take care in the handling of health-related information of employees that they learn in the course of their work.
4. Use of Other Resources to Provide Employee Care
Industrial healthcare professionals at each business site play a central role in building a network with local external medical institutions and return-to-work facilities to make sure employees in need of treatment receive the appropriate medical care. Those sites that are small in scale and do not have resident industrial healthcare professionals liaise with the local occupational health support center to supplement the care otherwise provided by industrial healthcare professionals.
Company-wide, we disseminate information regarding the different consulting services established to meet the circumstances and environment of the person needing advice through various media such as self-care e-learning material, corporate and in-house health insurance association newsletters and our website.
Establishment of Outside Consultation Services
Toshiba Group was one of the first companies in Japan to introduce an outside Employee Assistance Program (EAP) in 2000. The program has now been taken over by a mental and physical health consultation service that is offered 24 hours a day and is run jointly by the Toshiba Health Insurance Association and Toshiba.
The service covers such areas as mental and physical health problems, childcare and nursing care provided by telephone, email or in-person counseling, including online interviews, while ensuring privacy. The service is available to employees as well as their families, and quite a few inquiries have been made.
Health Management for Employees Working Excessive Overtime
While the first principle of Toshiba Group in Japan is to transition to a working style in which employees are not expected to do overtime (work style reform), the Group has also been working to prevent health problems caused by overtime work since before the revision to the Industrial Safety and Health Act in 2006. For example, employees who work 80 hours or more overtime per month are required to receive health guidance from industrial physicians (interview guidance for employees working excessive overtime).
This standard sufficiently meets the requirements of the revised Industrial Safety and Health Regulations enforced in April 2019.
Health Management of Employees Stationed Overseas
Toshiba Group in Japan has a specialized division to support the health management of employees who work overseas. In addition to medical checkups prior to the posting and upon return in accordance with the law, we have made it compulsory to have a checkup once a year while away, including for the employee’s family. We are taking steps to ensure employees stationed overseas receive the same level of health management support as our employees in Japan based on the results of each individual’s medical checkups. The services include providing employees and their family members with optimal support in line with each country’s medical care system such as consultation and information on local medical institutions and arranging emergency transport.
We are taking a flexible approach to medical checks for employees who work overseas amid the COVID-19 pandemic with the understanding that checkups will be administered as soon as the situation improves in consideration of difficulty traveling between countries, conditions of local medical services and the risk of infection.
Infectious Disease Countermeasures
Toshiba Group compiles the latest information gathered from various sources that include the Ministry of Foreign Affairs, companies specializing in safety crisis management overseas and international medical care, international risk-related media and in the field concerning outbreaks of infectious diseases in foreign countries and their spread, and distributes it to those stationed in relevant countries in order to alert them on such risks. Toshiba Group in Japan also gives guidance to employees assigned to work overseas and their accompanying families, on medical, safety, infectious disease measures and other information on life overseas. Once overseas assignment is confirmed, a briefing is held, including prior medical checkups and shots of vaccination. New recruits in Japan are provided with booklets containing information about HIV/AIDS. Along with other awareness-raising programs covering topics such as the prevention of HIV infection, the Group calls for the prohibition of unfair discrimination due to insufficient knowledge about the disease. In addition, business sites cooperate with the government for rubella antibody tests for target age groups by providing the venue of medical examination.
Budgeting for Measures to Maintain and Enhance Health
In order to continuously implement the above activities, items in the table below are budgeted appropriately.
Corporate Departments | Group companies and business sites | Toshiba Health Insurance Association | |
---|---|---|---|
Method for Prevention of Brain, Heart and Lifestyle-Related Diseases | Common health management system maintenance costs, etc. | Medical examination expenses, examination venue expenses, common health management system usage fees, etc., expenses for various educational and health events, etc. | Examination expenses for cancer/lifestyle-related diseases, subsidies for various events held at Group companies and business sites, subsidies for outsourcing expenses for external consultation, etc. |
Mental Health Care | Awareness-raising and education media creation expenses, etc., outsourcing expenses for external consultation, etc. | Various educational expenses and health event expenses, etc. | |
Employees Stationed Overseas・Infectious Disease Countermeasures | ‐ | Expenses for medical examinations and vaccinations, etc. for expatriates | ‐ |
Corporate Departments | Group companies and business sites | Toshiba Health Insurance Association | |
---|---|---|---|
Method for Prevention of Brain, Heart and Lifestyle-Related Diseases | Common health management system maintenance costs, etc. | Medical examination expenses, examination venue expenses, common health management system usage fees, etc., expenses for various educational and health events, etc. | Examination expenses for cancer/lifestyle-related diseases, subsidies for various events held at Group companies and business sites, subsidies for outsourcing expenses for external consultation, etc. |
Mental Health Care | Awareness-raising and education media creation expenses, etc., outsourcing expenses for external consultation, etc. | Various educational expenses and health event expenses, etc. | |
Employees Stationed Overseas・Infectious Disease Countermeasures | ‐ | Expenses for medical examinations and vaccinations, etc. for expatriates | ‐ |
Evaluation by External Parties
As a result of our health-related efforts, we were selected by Nippon Kenko Kaigi* as the 2023 Certified Health and Productivity Management Organization Recognition Program; namely, Toshiba, its four key Group companies, and Toshiba Tec Corporation, and Toshiba Lighting & technology Corporation, and Toshiba Plant Systems & Services Cprporation, and Toshiba Industrial Products Systems Corporation, and Toshiba IT & Control Systems Corporation, and Toshiba Communications Infrastructure Systems Corporation,(Large enterprise category) as well as Toshiba Precision Corporation (Small- and medium-sized enterprise category). Further, Toshiba, its four key Group companies, and Toshiba Lighting & Technology, and Toshiba Industrial Products Systems Corporation, and Toshiba Precision Corporation was also selected in the White 500 and Bright 500 as one of the top 500 companies based on health and productivity management survey results.
- Private organizations supported by the Ministry of Economy, Trade and Industry, a government organization
OHS Management in the Supply Chain
Toshiba Group promotes its procurement activities in accordance with the United Nations Global Compact (UNGC) and the Responsible Business Alliance (RBA) Code of Conduct. We also ask our suppliers to respect basic human rights and to realize safe and clean workplace environments in their business activities. We explain and request all our suppliers to comply with the Toshiba Group Procurement Policy which includes consideration for human rights, labor, OHS in their operations.
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