Toshiba Group conducts business globally, involving a wide range of products. In order to succeed globally, Toshiba Group must take stakeholder's requests into consideration. This requires that the Toshiba Group conduct its procurement activities in accordance with the UN Global Compact and the RBA (Responsible Business Alliance) code of conduct, both of which Toshiba has pledged to follow. We therefore expect our suppliers to conduct themselves in accordance with the UN Global Compact and the EICC Code of Conduct. We also request that our suppliers ask their own suppliers adhere to both standards.
(A)Compliance with Laws, Regulations and Social Customs
Suppliers are required to ensure compliance with laws, regulations and appropriate social customs of the countries and/or regions in which they operate.
- Ensuring compliance with the prevailing laws and regulations in the countries and/or regions in which they operate include anti-trust laws, commercial codes, subcontractor regulations, foreign exchange laws, personal privacy laws, copyright laws, etc.
- Prohibition of bribery (any gift, payment, consideration, financial or non-financial advantage or benefit of any kind which constitutes a corrupt and illegal practice)
(B)Considerations to Human Rights , Labor, Health and Safety
Suppliers are encouraged, in every sort of business activity, to respect basic human rights and to establish safe and clean working environment. Also, suppliers are encouraged to understand "Toshiba Group Conflict Mineral Policy" (More information can be found on our website.) and work cooperatively with Toshiba Group.
- Prohibition of following practices
1. Forced labor (including slave labor), 2. trafficking of humans 3. Inhumane treatment and infringement of human rights, 4. Child labor,5. Discrimination
- Consideration to following practices
1. Payment of appropriate wages, 2. Regulation of working hours, 3. Respect to freedom of association
- Establishment of safe and clean working environment
* "Toshiba Group Conflict Mineral Policy"
Suppliers are encouraged to engage vigorously in activities to create environmentally friendly products. This is based upon the conviction that humankind has a fundamental responsibility to bequeath the irreplaceable global environment in a flourishing condition to succeeding generations.
- Suppliers are encouraged to adopt ISO 14001-based environmental management systems and to promote third-party certification.
- Suppliers are encouraged to utilize Green Procurement, which provides for the procurement of parts and materials that have the smallest negative impact on the environment. Suppliers are also encouraged to reduce or eliminate use of potentially hazardous substances.
- Suppliers are encouraged to promote environmental protection activities, such as, the establishment of positive environmental policies, the improvement of systems that affect the environment and to provide training opportunities in the area.
(D)Maintain Sound Business Operations
Maintaining sound business operations over the long-term strengthens business relationships. Accordingly, suppliers are requested to disclose their management policies and the status of business operations (including financial statements).
(E)Securing Excellent Product Quality
Suppliers are expected to establish a quality assurance system in accordance with the ISO 9000 family of standards. This system should help improve and maintain the quality of products delivered to Toshiba Group.
- Compliance with the safety standards of the countries and regions in which suppliers operate
(e.g., CCC, JIS, Electrical Appliance and Material Safety Law , UL, CE Marking, etc.)
- Furnishing goods and services on a continuous basis satisfying the specifications and quality required by Toshiba Group
(F)Offering Goods and/or Services at Appropriate Prices
Suppliers are requested to provide goods and/or services at competitive prices and strive to reduce prices on a continuous basis so Toshiba Group can provide its own customers with products that satisfy them financially.
(G)Firm Delivery Commitment and Establishment
Suppliers are requested to keep delivery commitments. They are also requested to establish a system for the stable and flexible supply of goods and/or services enabling them to successfully respond to rapid supply-demand fluctuations.
(H)Enhancement of Technological Capabilities
Suppliers are requested to continually improve their technological capabilities. This will enable Toshiba Group to provide excellent and safe products to its own customers.
(I)Continuing supply in times of unexpected circumstances
Suppliers are requested to have a plan for providing a continuing supply of goods and/or services in times of unexpected circumstances that may affect the company and its supply chain.