Employment and Labor Relations


Sound and stable labor relations are an essential foundation for achieving continuous corporate growth.
Toshiba holds labor talks with Toshiba Union, which employees may join, for practical and amicable solutions under three fundamental principles: Labor-Management Equality, Mutual Trust and Understanding, and Prior Consultation.

Medium- to Long-term Vision

Toshiba Corporation and Toshiba Union will jointly promote, maintain, and improve our businesses and union members’ working conditions in order to achieve stable and orderly labor relations.

FY2020 Achievements

Conducted negotiations and discussions with Toshiba Union.

  • Briefed on an overview of corporate management, measures against COVID-19, work style reform, and other matters at the Toshiba Group Labor-Management Congress (twice).
  • Spring bargaining
  • Took COVID-19 countermeasures (reduced the number of business days in April 2020 and conducted trial of a four-day workweek at sites).

Future Challenges and Approaches

We share matters such as the business overview and major reorganizations with Toshiba Union and discuss changes in working conditions and other labor-related issues with the union. We will continue to hold labor-management talks in accordance with the Labor Agreement, and both parties will work together to implement COVID-19 countermeasures, promote work style reform, and address human resources measures in the era of the new normal.

Policy on Labor-Management Relations

Toshiba supports the principles of the Universal Declaration of Human Rights, the United Nations Global Compact, and the OECD Guidelines for Multinational Enterprises. Toshiba respects the freedom of association of its employees and ensures that they maintain their fundamental labor rights including the right to collective bargaining.
Cognizant of the fact that formation of a labor union is permitted in Japan, Toshiba Union was established consisting of employees belonging to the Company. In the Labor Agreement concluded with Toshiba Union, it stipulates that Toshiba Union has the three rights of labor (the right to association, the right to collective bargaining, and the right to act collectively). Toshiba Union was comprised of 15,088 members as of March 31, 2021, accounting for 94.7% of employees*1. The Toshiba Union belongs to the Toshiba Group Unions*2, which has a membership accounting for 93.8% of Toshiba Group employees.
We pay salaries in compliance with the laws and regulations related to the minimum wage and equal pay for equal work in each country.
In order to foster awareness of employee participation in management and contribute to their asset-building efforts, we established the Toshiba Employees Shareholding Association*3, which regularly purchases shares of Toshiba Corporation for asset building purposes. We have introduced a framework for granting restricted stock incentives*4 with the aim of encouraging officers and certain employees who are candidates for succession to the management team to share the same values as shareholders and strengthen the drive for enhancing corporate value.

  • *1. This percentage refers to the ratio of Union members to regular employees, excluding supervisors, pursuant to the Labor Standards Act. Of the employees stated above, employees (HR, Accounting, Security work, etc.) who are stipulated as non-Union members in the Labor Agreement are not included in the ratio calculation. Including Toshiba Corporation, Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, and Toshiba Digital Solutions Corporation.
  • *2. The Toshiba Group Unions is headed by the Japanese Electrical Electronic & Information Union (JEEIU). It is formed mainly by labor unions organized within Toshiba Group in Japan in agreement with the association’s principles, objectives, and bylaws.
  • *3. 70 out of 107 domestic consolidated Group companies (65.4%) have joined the Shareholding Association.
  • *4. Introduced to Toshiba Corporation, Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, Toshiba Digital Solutions Corporation, Toshiba Elevator and Building Systems Corporation, Toshiba Lighting & Technology Corporation and Toshiba Carrier Corporation.

Relationship with Toshiba Union

Toshiba maintains a good relationship with Toshiba Union, which represents our employees. Management and the union representatives periodically negotiate and discuss employee working conditions and other matters.
At the Toshiba Group Labor-Management Congress held every six months, which is attended by executive management including the President and CEO, executive officers and presidents of key Group companies, Toshiba discusses Toshiba Group’s business policies with representatives of the Association of Toshiba Group Unions, with which the labor unions of Toshiba and Toshiba Group companies in Japan are affiliated.
Toshiba Group companies overseas hold discussions with their labor unions or employee representatives in accordance with the laws and regulations of the countries in which they operate.

Promoting Labor-Management Dialogue

Toshiba and Toshiba Union hold dialogues based on a spirit of mutual trust, mutual understanding and prior consultation in line with our basic philosophy of labor-management equality with the aim of improving labor-management relations and business operations. The management status is explained on a regular basis through a labor-management council held once every six months and labor-management meetings with top representatives from both parties. In addition, discussions between labor and management are held on a daily basis at the Toshiba Group company level and business site level.
Large-scale transfers of union members and changes in working conditions are deliberated between labor and management in advance, and these discussions are held with sufficient time given for both parties to agree.
In FY2020, we explained to Toshiba Union about preventive measures against COVID-19 and measures for employees under the new normal and implement these measures. In addition, labor-management discussions were held promptly following the declaration of a state of emergency in April 2020 due to the spread of COVID-19 with the aim of minimizing physical contact to the extent possible in order to reduce the risk of infection among employees, customers, suppliers and the local community. Toshiba Group’s domestic bases reduced the number of business days in April mainly by moving ahead days off originally scheduled for the Tokyo Olympics and Paralympics.
We will continue to hold labor-management talks on measures to be taken during and post-COVID as appropriate in accordance with the Labor Agreement.

Employees Data

New graduate recruitment in FY2020 (Joined in April 2021)
Figures in brackets represent planned figures
  Business administrative staff / Sales staff R&D / engineers Technical operators Total
Toshiba Group in Japan 170
Of which, Toshiba and key Group companies*5 70
  • *5. Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, and Toshiba Digital Solutions Corporation

Mid-career employment is carried out when it is deemed necessary for business (FY2020: 220 people at Toshiba Group in Japan, 70 people at Toshiba and key Group companies).

Item Aggregate category FY2020 FY2019 FY2018
Number of employees*6 Toshiba (non-consolidated) Male 2,866 2,621 2,106
Female 747 678 566
Total 3,613 3,299 2,672
Toshiba Group in Japan (excluding Toshiba) Male 58,293 61,931 64,137
Female 9,425 10,761 11,164
Total 67,718 72,692 75,301
Toshiba Group overseas Male 26,236 27,671 28,971
Female 19,733 21,986 21,759
Total 45,969 49,657 50,730
Total Male 87,395 92,223 95,214
Female 29,905 33,425 33,489
Total 117,300 125,648 128,703
Number of exempt employees*7 (out of all employees) Toshiba (non-consolidated) 1,300 1,333 1,186
Toshiba Group in Japan (excluding Toshiba) 13,956 15,514 16,008
Total 15,256 16,847 17,194
Number of part-time workers*8 (out of all employees) Toshiba (non-consolidated) 61 57 0
Toshiba Group in Japan (excluding Toshiba) 714 1,058 1,147
Total 775 1,115 1,147
Average age Toshiba (non-consolidated) 45.0 44.8 45.0
Toshiba Group in Japan (excluding Toshiba) 46.4 46.2 46.1
Total 46.3 46.1 46.0
Average length of service Toshiba (non-consolidated) 18.6 18.5 19.8
Toshiba Group in Japan (excluding Toshiba) 20.1 19.5 19.4
Total 20.1 19.4 19.4
Turnover rate*9 Toshiba and key Group companies*10 1.2% 1.5% 1.9%
  • *6. Number of employees at the end of each fiscal year
  • *7. Including managerial positions and officials equivalent to exempt employees
  • *8. Excluding employees whose total contract period is less than one year
  • *9. People who retired for personal reasons only (excluding retirees under the early retirement incentive programs)
  • *10. Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, and Toshiba Digital Solutions Corporation
Employment by region and business domain*11 (as of March 31, 2021)(Persons)
Region Number of employees Business domain Number of employees
Japan 71,331 Energy Systems & Solutions 14,692
China 9,997 Infrastructure Systems & Solutions 19,787
Asia*12 & Oceania 26,768 Building Solutions 22,193
North America 5,480 Retail & Printing Solutions 18,821
Central & South America 424 Electronic Devices & Storage Solutions 22,621
Europe*13 & Africa 3,300 Digital Solutions 8,369
Total 117,300 Others 10,817
Total 117,300
Employment by regionEmployment by business domain
  • *11. The number of employees is the sum of the workers who are expected to work or have worked over a year among regular employees and fixed-term employees.
  • *12. Excluding Japan and China
  • *13. Including Russia

Toshiba’s average annual salary is 8,665,339 yen (average for men: 9,154,752 yen, for women: 6,674,525 yen). Starting monthly salary in Japan, where 60% of our employees are located, is 215,500 yen, which is 137% of the minimum wage set by law.