Toshiba Group has incorporated its determination to leverage its business activities towards the development of society into its Basic Commitment, “Committed to People, Committed to the Future.”
Toshiba Group is committed to respecting the human rights of all its stakeholders who are involved in and support our business activities, and encourages every Group employee to feel pride and fulfillment in their work, and to harness creativity and technology in collaborating with business partners to realize rich value.
In particular, we have set “Secure, retain and train human resources”, “Ensure employee health and safety”, “Promote respect for human rights”, “Promote sustainable procurement”, and “Strengthen R&D to stimulate innovation” as material issues along with specific KPIs for these, and are engaged in efforts to achieve them.
KPIs and Achievements in Social
Secure, Retain and Train Human Resources
In order that we may “turn on the promise of a new day” as stated in the Basic Commitment of the Toshiba Group, we are focusing efforts on creating an open corporate culture in which sincere, richly diverse and autonomous human resources, displaying a passion for transformation, are enabled to set out a new future for the Company, work in collaboration with each other while respecting each other’s differences, and work together to create new value. We are working to build a fair human resource management system, to foster and fully utilize human resources, and to promote DEIB (Diversity, Equity, Inclusion, Belonging) such that each employee is able to play an active role in the Company with both enthusiasm and satisfaction in their work.
| KPIs | FY2022 Targets | FY2022 Achievements |
FY2023 Targets |
|---|---|---|---|
| Percentage of female employees in executive and in managerial positions (Percentage of female exempt employees)*1 | 6.0% | 5.8% | 6.5% |
| Set a target of 8% for FY2025 | |||
| Engagement score in the employee engagement survey*1 | 63%*1 (55 points*2) |
55points*1 | 57points*3 |
| Set a target of 59 points or above for FY2025*3 | |||
| Number of AI experts*4 | 2,000 | 2,100 | 2,200 |
| KPIs | FY2022 Targets | FY2022 Achievements |
FY2023 Targets |
|---|---|---|---|
| Percentage of female employees in executive and in managerial positions (Percentage of female exempt employees)*1 | 6.0% | 5.8% | 6.5% |
| Set a target of 8% for FY2025 | |||
| Engagement score in the employee engagement survey*1 | 63%*1 (55 points*2) |
55points*1 | 57points*3 |
| Set a target of 59 points or above for FY2025*3 | |||
| Number of AI experts*4 | 2,000 | 2,100 | 2,200 |
- At Toshiba, Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, and Toshiba Digital Solutions Corporation
- The engagement measurement method has been changed from FY2022. 63% of the conventional method is equivalent to 55 points in the new method.
- All companies participating in the TEAM survey (Reference: in FY2022, 87 Toshiba Group companies in Japan and overseas, or 64% of all employees, participated)
- At Toshiba, Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, Toshiba Digital Solutions Corporation, Toshiba Tec Corporation, Toshiba Elevator and Building Systems Corporation, and Toshiba Lighting & Technology.
See below for details on initiatives.
Ensure Employee Health and Safety
It is vital for each and every employee to maintain and strengthen both his and her mental and physical health in order to shine and flourish professionally. This is only possible in a safe and comfortable work environment. We place the top priority to human life, safety and legal compliance, and support the occupational health and safety (OHS) of employees.
| KPIs | FY2022 Targets | FY2022 Achievements |
FY2023 Targets |
|---|---|---|---|
| Fatality due to work-related accidents | Zero (no accidents) | 1 | Zero (no accidents) |
| Severity rate of work-related accidents*1 | 0.01*2 or less | 0.005 | 0.01*2 or less |
| Ratio of employees with metabolic syndrome*1 | Same value as the previous fiscal year or less | 34.6% | Same value as the previous fiscal year or less. |
| 28.6% of less*3 by the end of FY2025; The targets for each year up to FY2025 should be at the same value as the previous fiscal year or less. | |||
| KPIs | FY2022 Targets | FY2022 Achievements |
FY2023 Targets |
|---|---|---|---|
| Fatality due to work-related accidents | Zero (no accidents) | 1 | Zero (no accidents) |
| Severity rate of work-related accidents*1 | 0.01*2 or less | 0.005 | 0.01*2 or less |
| Ratio of employees with metabolic syndrome*1 | Same value as the previous fiscal year or less | 34.6% | Same value as the previous fiscal year or less. |
| 28.6% of less*3 by the end of FY2025; The targets for each year up to FY2025 should be at the same value as the previous fiscal year or less. | |||
- At Toshiba and Toshiba Group companies in Japan
- The target value is the average value (value published by Ministry of Health, Labour and Welfare) for the electrical appliance industry (companies of 1,000 employees or more) for 2020
- The 2019 national average (value published by Ministry of Health, Labour and Welfare) was decided as the target value at the OHS Management Conference held in the first half of FY2020
See below for details on initiatives.
Respect for Human Rights
In order for a company to act as a member of society, it is essential to respect human rights of various people who support society.
Guided by the Basic Commitment of the Toshiba Group, we declare that we value all stakeholders, such as our employees, customers, and shareholders. We support the Universal Declaration of Human Rights as well as other universal principles related to human rights and labor, and respect human rights through our sound business activities.
| KPIs | FY2022 Targets | FY2022 Achievements | FY2023 Targets |
|---|---|---|---|
| Rate of human rights-related seminars and workshops for sustainability leaders held | 100%*1 | 100%*1 | 100%*2 |
| Participation rate in human rights education programs (e-learning) under the Standards of Conduct for Toshiba Group | 100% | 99% | 100% |
| Human rights due diligence initiatives (a) Implementation rate of human rights impact assessments in our own company’s businesses |
100%*1 | 100%*1 | ― |
| Human rights due diligence initiatives (b) Implementation rate of the survey on the actual conditions and the measures for correction, prevention, and mitigation |
― | ― | 100%*1 |
| KPIs | FY2022 Targets | FY2022 Achievements | FY2023 Targets |
|---|---|---|---|
| Rate of human rights-related seminars and workshops for sustainability leaders held | 100%*1 | 100%*1 | 100%*2 |
| Participation rate in human rights education programs (e-learning) under the Standards of Conduct for Toshiba Group | 100% | 99% | 100% |
| Human rights due diligence initiatives (a) Implementation rate of human rights impact assessments in our own company’s businesses |
100%*1 | 100%*1 | ― |
| Human rights due diligence initiatives (b) Implementation rate of the survey on the actual conditions and the measures for correction, prevention, and mitigation |
― | ― | 100%*1 |
- At Toshiba, key Group companies, Toshiba Elevator and Building Systems Corporation, Toshiba Lighting & Technology Corporation, and Toshiba Plant Systems & Services Corporation
- Implemented at expanded targets
See below for details on initiatives.
Promote Sustainable Procurement
Toshiba Group promotes, together with its suppliers, activities to improve corporate value as well as the value of its customers through sustainable procurement initiatives such as those that are in full compliance with laws, regulations, and social norms, and that consider human rights, occupational health and safety, and the environment.
We request suppliers to agree with the Toshiba Group Procurement Policy and to put it into action at their companies including supply chains, and also evaluate their CSR and sustainability initiatives. We will also provide our procurement employees with training on sustainable procurement, and educate them about important CSR and sustainability issues in the supply chain, such as human rights, labor, health and safety, and the environment.
| KPIs | FY2021 Targets | FY2022 Achievements |
FY2023 Targets |
|---|---|---|---|
| Percentage of new suppliers consenting to Toshiba Group Procurement Policy | 100% | 100% | 100% |
| Number of companies where we conducted our Sustainable Procurement Survey*1 | 11,400 | 12,622 | 13,000 |
| Participation rate of Group procurement employees in sustainable procurement training (%)*2 | 38% | 41% | 100% |
| KPIs | FY2021 Targets | FY2022 Achievements |
FY2023 Targets |
|---|---|---|---|
| Percentage of new suppliers consenting to Toshiba Group Procurement Policy | 100% | 100% | 100% |
| Number of companies where we conducted our Sustainable Procurement Survey*1 | 11,400 | 12,622 | 13,000 |
| Participation rate of Group procurement employees in sustainable procurement training (%)*2 | 38% | 41% | 100% |
- The number of companies is a cumulative total. Conducted 100% at key suppliers.
- Excluding Toshiba Tec Corporation.
See below for details on initiatives.
Strengthen R&D to Stimulate Innovation
Toshiba Group boasts a technological prowess, experience, and a proven track record in the manufacturing industry cultivated over the course of more than 140 years of operations. Through the provision of products and services that combine our strengths in the physical domains with our strengths in the field of AI-based digital technology, which is built on more than 50 years of research, we will contribute to finding solutions to social issues. With the aim of realizing a safe, secure, and comfortable society for everybody, we will strengthen our Research and Development (R&D) efforts to create the type of innovation that supports society and contributes to the advancement of an information-driven society.
| KPIs | FY2022 Target | FY2022 Achievement |
FY2023 Target |
|---|---|---|---|
| Ratio of R&D expenses to sales (%) | 5.0% | 4.7％ | 5.0％ or higher |
| KPIs | FY2022 Target | FY2022 Achievement |
FY2023 Target |
|---|---|---|---|
| Ratio of R&D expenses to sales (%) | 5.0% | 4.7％ | 5.0％ or higher |
See below for details on initiatives.
Other Initiatives
We also report on our other initiatives in the social sector.
See below.
Questionnaire for Sustainability Website
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