Toshiba Group has conducted the employee morale survey (TEAM Survey) every year since FY2003, as a way to gain feedback from employees. Through this survey, we periodically monitor the level of understanding among our employees towards the Company’s various measures, and how firmly rooted they are. We strive to improve the issues that emerge and leverage them to enhance the corporate culture.
In FY2022, following a review of the questions, we conducted an anonymous survey targeting around 70,000 employees in 87 Toshiba Group companies in Japan and overseas, and received responses from approximately 93% of the employees. The survey assesses engagement, including employees’ level of understanding of company measures, whether their working conditions allow them to demonstrate their abilities, and their degree of satisfaction in working for the Group. Since FY2015, the survey also features questions regarding how the President and CEO and top management are perceived, the status of compliance and other measures. Looking at the results for FY2022, “ethics” (compliance awareness) and “degree of satisfaction” were among the items that were highly rated. The “Engagement score,” a key indicator, was ranked as 55 points in the criteria that were applied until FY2021 (at Toshiba and 4 key domestic companies), and 57 points in the new criteria applied from FY2022 (at all 87 companies that participated in the survey)*.
Based on these survey results, in order for management and employees to come together and achieve the targets for FY2025, our top management is taking the lead in declaring a commitment to build a workplace environment where everyone can voice their opinions frankly. By transmitting information from the Company, transmitting messages from top management, and disclosing information more actively, we are making an endeavor to build an open corporate culture.
In addition, in FY2022 we prepared and implemented an action plan for each workplace to create an environment that prioritizes change and improvement to the corporate culture. We also established opportunities to share information on improving engagement and developing organizations and to share the necessary skills for those in charge of the TEAM Survey, encouraging them to take action to foster a sense of ownership and improve the corporate culture. In this way, the leadership, mechanism and workplace each serve as drivers to enhance organizational capabilities.
- The survey method has been changed as of FY2022, and survey results are displayed in the form of a score conversion of the responses. The engagement score uses the average point score from responses to two engagement questions.