The exposure of inappropriate accounting problems in 2015, and subsequent massive deficits in the overseas nuclear power business, damaged Toshiba's reputation and plunged it into the most serious crisis since its founding. The company responded with transfers of the home appliance, audiovisual, medical equipment, and memory business, transforming its business portfolio from that of a general electrical contractor to focus on the energy, infrastructure, and electronic devices segments. In 2018, Toshiba introduced the “Essence of Toshiba,” which restated its long-standing basic commitment, “Committed to People, Committed to the Future.”. A statement of “Our Purpose” confirmed Toshiba’s reason for being, “We turn on the promise of a new day.” while “Our Values” underlined four guiding principles for action.
By integrating knowledge and achievements in manufacturing cultivated over the many years since its founding with information processing, digital, and AI technologies, Toshiba is developing cyber-physical systems (CPS) as a base for further business development. The company’s focus is on advances in crucial areas: the realization of carbon neutrality and resilient infrastructure in the infrastructure services segment; and sustaining social and information infrastructure in the devices segment. Moving forward, Toshiba will provide high value-added products and services, drive forward the digital transformation of business, and promote evolution that secures continued growth.