Please read the following notes before making an inquiry.
Please be sure to make your suggestion or inquiry as specific as possible.
72-34 Horikawa-cho, Saiwai-ku Kawasaki-shi, Kanagawa 212-8585, Japan
Important Considerations before Making an Inquiry
- We use your personal data you have provided for the purpose of responding to your inquiries.
- Our divisions, Toshiba group companies or our business partners may use your personal data you have provided to the extent necessary to respond to your inquiries.
- You can request us at any time to disclose, correct or delete any personal data on you that we have retained.
- Please contact the division indicated above.
- The response from us to you is intended solely for your personal use. Please refrain from transfer or secondary use of the response in part or whole.
- Children under 16 years old are requested to make an inquiry only after receiving the consent of a parent or guardian.
- Inquiries sent on Saturdays, Sundays, public holidays, or during the year-end or New Year holidays or other company holidays will be received on the earliest working day and dealt with as soon as possible.