Inquiries

Please read the following notes before making an inquiry

General inquiries

tdsl-sbm@toshiba-sol.co.jp
72-34 Horikawa-cho, Saiwai-ku Kawasaki  212-8585, Japan

Azure inquiries

tdsl-sbm-support@toshiba-sol.co.jp
72-34 Horikawa-cho, Saiwai-ku Kawasaki  212-8585, Japan
Please include your subscription ID in your inquiry.

Important Considerations before Making an Inquiry

Important Considerations before Making an Inquiry

  • We use your personal data you have provided for the purpose of responding to your inquiries.
  • Our divisions, Toshiba group companies or our business partners may use your personal data you have provided to the extent necessary to respond to your inquiries.
  • You can request us at any time to disclose, correct or delete any personal data on you that we have retained. Please contact the division indicated above.
  • The response from us to you is intended solely for your personal use. Please refrain from transfer or secondary use of the response in part or whole.
  • To see our view on the handling of personal information, please look at TOSHIBA DIGITAL SOLUTIONS CORPORATION's Privacy Policy.
  • Children under 16 years old are requested to make an inquiry only after receiving the consent of a parent or guardian.
  • Inquiries sent on Saturdays, Sundays, public holidays, or during the year-end or New Year holidays or
    other company holidays will be received on the earliest working day and dealt with as soon as possible.