Inquiries concerning Personal Data Protection

With respect to the inquiries from customers concerning their personal data and inquiries concerning products and services, please refer to Product Inquiries.(Link to a list of inquiries on Toshiba Corporation.)

Please read the following notes before making an inquiry.

Important Considerations before Making an Inquiry

Please make your inquiry after consenting to the following:

  • For more details, please read and agree Toshiba Infrastructure Systems & Solutions Corporation's Privacy Policy and Terms and Conditions.
  • Chief Privacy Officer General Manager, HR & Administration Div.
  • We use your personal data for the purpose of replying to you and providing information.
  • Our group companies or third party contractors may use the personal data to the extent necessary to carry out such purpose.
  • You can request us at any time to disclose the personal data or record obtained of disclosure to third parties, notify the purpose of use, correct, add, delete any personal data on you or request for suspension of use or suspension of disclosure to third parties that we retain. Please contact us using this form.
  • In case we need to contact you other than by e-mail, please provide all the information requested below voluntarily by the individual.
  • Children under 16 years old are requested to make an inquiry after receiving the consent of their parents or guardians.
  • For inquiries received on Saturday, Sundays, or during company holidays, we will reply on the earliest working day.

Toshiba Infrastructure Systems & Solutions Corporation
Personal Data Consultation Office

Inquiry formInquiry form

Personal data received from customers at the time of inquiries is encrypted and protected by SSL. You might not be able to access the page from browsers that do not support SSL or from an intranet due to firewall settings.

To access an Inquiry form.



Business Hour: 9:00-11:30, 13:00-17:00
(except Saturdays, Sundays, public holidays, during the year-end or New Year holidays or other company holidays)


HR & Administration Div. Personal Data Protection Group

Toshiba Infrastructure Systems & Solutions Corporation
72-34 Horikawa-cho, Saiwai-ku, Kawasaki, Kanagawa 212-8585