TOKYO—Toshiba Corporation (TOKYO: 6502) today announced the Toshiba AI Governance Statement for promoting the development, provision and use of trustworthy AI. The statement establishes seven principles aligned with Toshiba’s management philosophy, and will guide Toshiba Group in training human resources who are able to research, develop, and use AI; strengthening development of its framework for maintaining the quality of AI systems; and promoting Group-wide AI governance.
Digital transformation (DX) is a global trend, making the development and application of AI technology more important than ever. Toshiba Group is advancing the realization of carbon neutrality and a circular economy through DX, and promoting the application of AI that will help to solve social issues in critical infrastructure and other areas.
Against this backdrop, Toshiba introduced an AI engineer training program in 2019. This has increased the AI engineer headcount from 750 to 2,100, surpassing this fiscal year’s target of 2,000. The company has also set up an in-house platform for proactive sharing of information on over 200 AI assets, 55 of which are now showcased at "Toshiba AI Technology Catalog."
While AI adds to convenience, problems from its misuse or unintended operation point to the need for ethical guidelines and governance covering its utilization. In Japan, the government has formulated multiple guidelines*, and legislatures overseas are increasingly taking action, exemplified by the EU’s AI Act. Addressing AI governance is now a must for companies that use AI.
In April this year, Toshiba established the AI Center of Excellence Project Team, which is charged with leading group-wide promotion of the governance required for AI’s implementation in society. The project team formulated the Toshiba AI Governance Statement, in which seven principles clarify Toshiba Group’s vision of AI technology grounded in respect for human dignity, development of AI and talent, and an emphasis on fairness. It provides Toshiba with foundations for establishing AI governance and implementing initiatives for the development, provision, and use of trustworthy AI systems (Figure 1).