- Speech dialogue
- Advice
Q&A dialog
Applications
- Respond to questions about the details of office work.
- Respond to user questions at call centers or as part of Internet services.
- Provide support when questions arise in manufacturing or maintenance workplaces.
Benchmarks, strengths, and track record
- There are no competitor products with a system that can provide keywords to narrow down candidate responses.
- Toshiba Digital Solutions Corporation has incorporated the system into the new “Komendori® Scenario-less AI chatbot service.”
Inquiries
Please include the title “Toshiba AI Technology Catalog: Q&A dialog” or the URL in the inquiry text.
Please note that because this technology is currently the subject of R&D activities, immediate responses to inquiries may not be possible.
References:
- “A Q&A dialogue system that can be built automatically based on FAQs”, Japanese Society for Artificial Intelligence Special Interest Group on Spoken Language Understanding and Dialogue Processing (SIG-SLUD)
