This is a detailed explanation of LMS*, a system that realizes the new type of blended learning. LMS is a system that manages e-learning study though handling such things as participants’ grades and progress and the assigning of teaching materials.
*LMS: Learning Management System
However, LMSs have so far been frequently used for pre-learning in anticipation of group training and for compliance training, and so they’re better known as e-learning systems rather than as study management systems. Our Generalist/LM is an e-learning system with LMS functions that was created for usage by around 100,000 employees of Toshiba Group. It’s used by a total of 7,400 companies, mainly companies with over 1,000 employees, and has continuously held the largest* share of the e-learning domestic market since 2009.
* Source: “E-Learning & Visual Media Education Business 2018”, Yano ICT
Generalist/LM realizes more efficient and effective education and acts as a communication tool that meets today’s LMS needs. Specifically, it has enhanced functionality that fulfills five elements that correspond to the new era: “mobile device use”, “effective time use”, “energizing communication”, “live streaming and video use” and “content distribution and sharing”.
“Mobile device use” brings the huge merit of being able to easily attend classes and create content via a tablet or smartphone. It’s also possible to control intellectual property (IP) per piece of content, for example by making classes that involve company secrets not accessible on mobile devices. In regard to “effective time use”, we have video content that requires only around 3 minutes of study time. Microlearning is also supported, allowing learners to acquire knowledge more efficiently through using pockets of time, such as while on the move, waiting or taking a break. We also provide a way to analyze course attendance history to better understand the study habits of learners.
As well as this, in order to handle the features of “energizing communication” and “live streaming and video use”, we have improved our social learning system. Through cooperation with web meeting systems such as Teams and Zoom, question and answer sessions and information sharing are available similar to in-person group training, since it is able to chat with instructors and other participants while taking a lecture. Plus, it’s possible to record a lecture and distribute the recording to those absent from lecture or use it as e-learning content.
Generalist/LM is further linking with Teams. By using Generalist/LM for managing training and Teams for contacting with learners via the option to link with Office365, training managers can more easily create training, receive applications from participants, distribute and retrieve back surveys, and even aggregate and analyze them. Also, if participants apply to classes through Teams, their class schedule is automatically registered in Outlook, making for easier participation on the day, and because both class attendance and survey answering can be done on Teams, participants get a more comfortable class environment. By further automating class management in this way, Generalist/LM becomes an incredibly powerful training tool for users who wish to dive into teleworking and who are concerned about any issues with communication (Fig. 1).