The world is struggling with countless problems, among them global warming, frequent natural disasters, and a global pandemic. The Toshiba Group is working to help solve these problems through a variety of initiatives.
At the same time, society itself is also undergoing dynamic changes driven by technological innovation. With the coming of the 2020s, companies have begun accelerating the use of digital technologies in their organizations and business models. This is changing the face of society through so-called Digital transformation(DX). To meet the needs of this new era, the Toshiba Group is providing infrastructure and data services based on Cyber-Physical Systems(CPS) that leverage IoT, AI, and cloud technology.
The Toshiba Group has developed extensive expertise and experience through its many years of infrastructure business. Toshiba uses various state-of-the art technologies to create these CPS. IoT technologies gather data from physical components and systems. This data is then analyzed in cyberspace, and AI technologies convert the results into added value. Through this process, Toshiba creates new services that help solve societal problems.
AI technologies are indispensable for the advancement of CPS. Productivity improvements are achieved by performing advanced image inspections, defect cause analysis, process optimizations and so on. This is accomplished by collecting IoT data and using AI to analyze it. AI technologies also make it possible to gain various insights by identifying people and behavior, creating risk and demand forecasts, and detecting signs of potential failures. The new knowledge discovered through the use of AI is then fed back into the physical world, producing more advanced CPS.
AI-based productivity improvements and insights help companies adapt to the new normal, accelerate their implementation of digital technologies, and contribute to the resilience of their business operations (Fig.1).