FY2020 Performance Indicators

Toshiba Group have medium- and long-term key performance indicators according to the ISO 26000 core subjects and are promoting relevant Sustainability activities.

Governance

Corporate Governance FY2019 FY2020 FY2020 FY2021
Achievements Targets Achievements Targets
Number of directors 12 - 12 -
Number of directors not concurrently serving as executive officers 10 Half of all directors 11 Half of all directors
Number of female directors
(Percentage of female directors)
1(8.3%) Over 1 1(8.3%) Over 1
Corporate Governance
Risk Management and Compliance FY2019 FY2020 FY2020 FY2021
Achievements Targets Achievements Targets
Education for Standards of Conduct for Toshiba Group
(Toshiba Group in Japan)
100% 100% 99.2% 100%
Standards of Conduct for Toshiba Group was published in 24 different languages. Various education programs are provided such as education based on the needs of employees at different organizational levels, job functions, and e-learning as well as seminars on compliance topics for top executives.
Number of Workplace CSR meetings ; Number of cumulative participants
(Toshiba Group in Japan)
1
66,000
1 1
70,000
1
Percentage of self-audits conducted at Group companies based on Anti-Bribery Guidelines and Guidelines on Contacts with Competitors
(Toshiba Group in Japan)
100% 100% 100% 100%
In FY2020, we conducted risk assessments of each of our Group companies.
Number of reports received by the whistle blower system Toshiba Hotline
(In-house contact window / attorney's office)
(Toshiba Group in Japan)
110 reports
(109/1)
- 129 reports
(120/9)
-
Calls reporting inappropriate situations or concerns were reported to the relevant division so that instructions for improvement could be provided or alerts could be issued.
Number of violations of the Act against Unjustifiable Premiums and Misleading Representations
(Toshiba Group in Japan)
0 0 0 0
We conducted education on advertising and labeling in the e-learning on sales risks, thus ensuring full compliance with advertising and labeling regulations.
Risk Management and Compliance

Environment

Achievements made up to FY2020… Achievement Status of the Sixth Environmental Action Plan (Environment Website)

Targets for FY2021… The Seventh Environmental Action Plan (Environment Website)

Social

Respect for Human Rights FY2019 FY2020 FY2020 FY2021
Achievements Targets Achievements Targets
Number of companies surveyed about conflict minerals
Cumulative Numberss*1
Approx. 560 - Approx. 630 -
Toshiba Group conducted a survey on the use of conflict minerals for Toshiba Group suppliers that could have been using 3TG*2 conflict minerals through the Conflict Minerals Reporting Template (CMRT).Toshiba Group carries out due diligence by conducting an additional survey for high risk suppliers.
Ensuring Responsible Minerals Sourcing
  • *1 As Toshiba Group companies conduct surveys based on each contract, we count one contract in case multiple contracts are concluded with one supplier. Also the company numbers are approximate due to their being commercially sensitive information.
  • *2 Abbreviation of four minerals, tin, tungsten, tantalum, and gold, which are specified as Conflict Minerals.
Respect for Human Rights
Promotion of Diversity and Inclusion FY2019 FY2020 FY2019 FY2021
Achievements Targets Achievements Targets
Number and percentage of female managers
(Toshiba and key Group companies*3)
339
(4.9%)
7.00% 318
(5.1%)
8.00%
The 8% target will remain until the end of FY2025.
Percentage of female recruits
(Toshiba and key Group companies*3)
Administrative: 37% Technical: 19% Administrative: 50% Technical: 25% Administrative: 34% Technical: 15% Administrative: 50% Technical: 25%
Employee male-female rate
(Toshiba Group)
Male: 73.4%
Female: 26.6%
- Male: 74.5%
Female: 25.5%
-
Employment percentage of people with disabilities
(Toshiba incl. a special subsidiary company in Japan)
2.41% 2.20% 2.51% 2.30%
In the timing of June, each year. Toshiba Group will continue to operate Toshiba With, a special subsidiary company aiming to expand workplace for people with disabilities by cooperating with the national and local governments' employment support agencies as well as by using employment support firms effectively.
Average number of years with company
(Toshiba Group in Japan)
Ave.19.4yrs.
(Male: 20.0yrs.,
Female: 16.4yrs.)
- Ave.20.1yrs.
(Male: 20.4yrs.,
Female: 17.7yrs.)
-
Until FY2020, this information only covered Toshiba Corporation, but now covers Toshiba Group in Japan from FY2021 onward. Accordingly, the data for FY2019 were revised.
Leave utilization rate
(FY2019: Toshiba
FY2020: Toshiba and key Group companies*3)
73.7% - 65.7% -
Number of employees to use Childcare leave Percentatge of number to use Childcare leave:
(Number of qualified person to use the leave/ Number of qualified person)
(Toshiba and key Group companies*3)
Male: 34 (6.2%)
Female: 316
- Male: 72 (11%)
Female: 299
-
Until the end of the month when the child turns 3 years old. It is possible to apply for childcare leave up to three times per child.
A handbook focusing on system and application procedure were distributed for promotion.
Number of employees to use Paternity leave
(Toshiba and key Group companies*3)
203 - 210 -
Up to 5 paid holidays (100%) consecutively or separately, including the day of birth, within 6 weeks of the birth.
Number of employees to use Family care leave
(Toshiba and key Group companies*3)
Male: 9
Female: 4
- Male: 9
Female: 2
-
Up to 365 days in total per person requiring nursing care.
A handbook focusing on system and application procedure were distributed for promotion.
Number of employees to use short-time shift
(Toshiba and key Group companies)
Male: 5
Female: 411
- Male: 11
Female: 416
-
Employees who are raising children who have not yet completed elementary school.
Promotion of Diversity and Inclusion
  • *3 Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Electronic Devices & Storage Corporation, and Toshiba Digital Solutions Corporation
Occupational Health and Safety FY2019 FY2020 FY2020 FY2021
Achievements Targets Achievements Targets
OHSAS certification rate
(percentage of certification of Japan-based manufacturing companies and other companies subject to mandatory certification) and the number of certified companies (including companies that are not subject to mandatory certification)
100%
(52)
100% 100%
(44)
100%
Toshiba Group implements OHSAS, assesses related risks and promotes risk mitigation measures. (The standard adopted until FY2019 is OHSAS 18001, and that from FY2020 onward is ISO 45001.) The decrease in the number of certified companies in FY2020 was due to a decrease in the number of eligible companies resulting from business integration.
Lost-time frequency rate
(Number of fatal accidents)
(Toshiba Group in Japan)
0.14
(1)
-
(0)
0.19
(0)
-
(0)
Lost-time frequency rate: The number of lost time injuries occurring in a workplace per 1 million man-hours worked.
Result of our performance is less than average for all industry in Japan (1.95 days), manufacturing industry in Japan (1.21 days), and electrical appliance manufacturing industry in Japan (0.52 days) of Industrial Accident Statistics (FY2020) issued by the Ministry of Health, Labour and Welfare. In March 2020, there was however one fatal accident due to Caught in at a Japan-based manufacturing company. In FY2020, we aim to return to our previous record of zero fatal accidents among employees.
Occupational Health and Safety
Promotion of Sustainable Procurement FY2019 FY2020 FY2020 FY2021
Achievements Targets Achievements Targets
Percentage of suppliers consenting for the Toshiba Group Procurement Policy 96% 100% 96% 100%
In accordance with the Toshiba Group Procurement Policy, we screen new suppliers, provide them with a copy of the Policy, explain its content, and require their agreement to it.
Number of suppliers at which the CSR survey is conducted*4
[Human rights/Safety]
6,055
[Environment]
6,128
[Human rights/Labor]
2,603
[OHS]
2,789
[Environment]
4,268
In terms of considerations to labor, safety, and the environment, and prohibition of child labor, we have stated in the Toshiba Group Procurement Policy that we will promote activities that follow the RBA Code of Conduct. We confirm the situation regarding our suppliers' management of these individual items every year, through the supplier CSR survey.
From FY2020, the classification was changed from Human rights/Safety to Human rights/Labor and OHS.
Number of suppliers to which Toshiba Group provided guidance and support, and the number of transactions ceased*4
Guidance and support provided:
[Human rights/Safety]
924
[Environment]
161
Transaction suspended:
0
-
Guidance and support provided:
[Human rights/Labor]
68
[OHS]
193
[Environment]
68
Transaction suspended:
0
-
Should a supplier breach the Toshiba Group Procurement Policy, Toshiba Group firstly request the company to take any corrective actions and provide guidance and support if needed. If it is found out that the supplier is not be able to take such actions or correct the situation, we will suspend the transaction with the company.
From FY2020, the classification was changed from Human rights/Safety to Human rights/Labor and OHS.
  • *4 As Toshiba Group companies conduct surveys based on each contract, we count one contract in case multiple contracts are concluded with one supplier. That surveys conducted to suppliers which supply products and components whether they consist Toshiba brand products or not from FY2019.
Promotion of Sustainable Procurement
Social Contribution Activities FY2019 FY2020 FY2020 FY2021
Achievements Targets Achievements Targets
Expenditures for Social Contribution Activities including donations for natural disasters, etc. 1.22 billion yen - 0.97 billion yen -
Number of social contribution programs 1,072 - 696 -
In FY2020, we held the Toshiba Group Volunteer Days on or around December 5th, International Volunteer Day. A total of 288 social contribution activities were carried out in Japan and worldwide.
Social Contribution Activities

For ESG-related data for FY2020, please see ESG Data Collection.