Main Contents of ESG Performance

Toshiba Group tackles issues related to the environment, social aspects of corporate activities (respect for human rights, fair evaluation and talent development, promotion of diversity, occupational health and safety, promotion of sustainable procurement, quality control, improvement of customer satisfaction, social contribution activities, etc.) and governance (corporate governance, risk management and compliance, etc.), setting the medium- to long-term vision and implementing initiatives to improve performance.

  Items Main contents
Environment Vision, Strategies and Structure Basic policy for the environment, Environmental Future Vision 2050, The Seventh Environmental Action Plan, overview of environmental impacts
Response to Climate Change Information disclosure based on the TCFD recommendations, response to climate change in business activities, increased reduction of CO2 emissions by products and services, products and services associated with power supply and power consumption
Response to the Circular Economy Reduction of waste volume, 3R initiatives for products, increased amount of resources saved, increased amount of the use of recycled plastics, recycling
Consideration of Ecosystems Management of chemical substances, reduction of the amount of water received, conservation of biodiversity
Enhancement of the basis of environmental management Environmental communication, soil and groundwater purification, preventing contamination and reducing contamination risks, management of PCB, management of ozone-depleting substances, environmental education and human resource development
Social Respect for Human Rights Policy on respect for human rights, identification and monitoring human rights risks, education and enrichment
Employment and Labor Relations Relationship with Toshiba unions, labor-management dialogue, and employees data
Fair Evaluation and Talent Development Fair evaluations, talent development, and employee engagement surveys
Promotion of Diversity and Inclusion Diversity management, strategies (for women, non-Japanese nationals, disabled persons, elderly people, and LGBT+ employees), work-style reforms and work-life balance
Occupational Health and Safety Occupational health and safety management policy, occupational health and safety management systems, the incidence of occupational accidents, health management, and supply chain safety management
Promotion of Sustainable Procurement Procurement policy, monitoring , responsible minerals sourcing, green procurement and green purchase
Quality Control for Safety and Reliability Quality control policy, quality promotion structure, enhancing quality capabilities, and disclosure of information on quality
Product Safety and Product Security Basic policy, response to product safety accidents, prevention of accident , and disclosure of product safety/quality information
Improvement of Customer Satisfaction Customer satisfaction policy, enhancing customer support, sharing and utilizing customer feedback, protecting customer information, and providing customers with business continuity support
Universal Design Policy related to universal design, promotion of universal design
Coexistence with Local Communities Check and evaluation of local impacts of establishing new operational sites, contributions to local communities around business sites
Social Contribution Activities Basic policy on social contribution activities, expenditures for corporate citizenship activities, and various social contribution activities
Governance Corporate Governance Governance policy, governance structure, Directors status, and compensation
Risk Management and Compliance Whistleblower system, compliance with the antimonopoly act and anti-corruption, fair trading, export control, information security management, product safety information and advertising, BCP, and tax affairs
Research & Development and Intellectual Property R&D structure, R&D expenses, collaborations with external parties, intellectual property strategy, patents portfolio, and anti-counterfeit measures